cancel
Showing results for 
Search instead for 
Did you mean: 

Plusnet profile nudge

RichardB
Pro
Posts: 355
Thanks: 117
Fixes: 4
Registered: 19-11-2008

Plusnet profile nudge

Hi
My BT IP profile is 6500 (see attached) yet my PN "current line speed" is 6000.
Can an admin please nudge the PN line speed? Smiley
Thanks
Richard
2 REPLIES
Denzil
Grafter
Posts: 1,733
Registered: 31-07-2007

Re: Plusnet profile nudge

How long has it been different? It can take up to 12 hours for a change in the BT profile to be passed on to Plusnet's system.
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Plusnet profile nudge

HI RichardB
I've changed that for you now. You should see the difference within the next 15 minutes.
Jojo Smiley