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Plusnet payment query
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Plusnet payment query
16-04-2009 3:52 PM
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As my credit card is due to expire this month Plusnet asked me to update my new card details but on entering these details the commencement date (May) is not accepted so I am unable to enter them until next month. My payments to Plusnet are made early in the month so my concern is that I might not have time to get them altered in time.
The card number remains the same, its just the start and expiry dates that differ.
I Have raised a ticket about this.
The card number remains the same, its just the start and expiry dates that differ.
I Have raised a ticket about this.
We are born into history and history is born into us.
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Re: Plusnet payment query
16-04-2009 4:38 PM
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In four or five years time they might get round to fixing this!
http://usergroup.plus.net/forum/index.php/topic,6195.0.html
http://usergroup.plus.net/forum/index.php/topic,6195.0.html
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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Re: Plusnet payment query
16-04-2009 4:43 PM
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BTW - did you try editing your primary card details or adding your replacement card as a secondary card?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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