Plusnet disgusting service, was phoned two months ago by plusnet, told I would be put on cheaper broadband plan, they are still charging me the same, sort it out or I will go! How many other people are you ripping off! Same as you took money for the router I had to chase up! Wouldn't be so bad if I could speak to somebody instead of having a 30 minute wait on the phone! 'n people say talk talk are bad.