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Plusnet checker says I can get upto 20Mbit, weird.....

mgillespie
Grafter
Posts: 222
Registered: ‎08-04-2007

Plusnet checker says I can get upto 20Mbit, weird.....

As my exchange has not been upgraded to ADSL2+ yet from all the data I can see....
including SamKnows
http://www.samknows.com/broadband/exchange/STPRSTN
and Plusnet Usertools checker...
BT have advised that no current planned date for WBC on 21CN exists

So what gives?  Does upto 20Mbit actually mean upto 8Mbit???
5 REPLIES 5
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Plusnet checker says I can get upto 20Mbit, weird.....

1Mb is still "up to 20Mb" (as is any speed less than 20Mb including sub dialup speeds)!
What does the Plusnet checker actually say?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
mgillespie
Grafter
Posts: 222
Registered: ‎08-04-2007

Re: Plusnet checker says I can get upto 20Mbit, weird.....

"Speed available: up to 20Mb"
However my exchange is not ADSL2+, it's only bog standard ADSLMax (upto 8MB).
So why the discrepancy?
mgillespie
Grafter
Posts: 222
Registered: ‎08-04-2007

Re: Plusnet checker says I can get upto 20Mbit, weird.....

Quote from: ClashcityRocker
"Speed available: up to 20Mb"
However my exchange is not ADSL2+, it's only bog standard ADSLMax (upto 8MB).
So why the discrepancy?


Raised a support ticked asking to be switched to a 21CN/ADSL2+ connection, lets see what happens... 🙂
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Plusnet checker says I can get upto 20Mbit, weird.....

Not sure why it does, seems very odd. Unfortunately we can't place an order though due to adsl2+ not yet being available I'm afraid.
I'll have a look into why our checker is reporting differently.
mgillespie
Grafter
Posts: 222
Registered: ‎08-04-2007

Re: Plusnet checker says I can get upto 20Mbit, weird.....

There is some history with my exchange, for quite some time it was showing a 21CN RFS Date, and then it got pulled...  (pretty sloppy for a town that's hosting Olympic events next year...)
For a long time there was also a discrepancy with what the Plusnet checker was saying and what SamKnows was saying with regards to ADSL2.