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Plusnet call centre help

Posts: 1
Registered: ‎19-09-2018

Plusnet call centre help

Today we lost our internet connection, and being unable to resolve called the help centre number. A complete reset of the router was required, probably originating with me changing the password then forgetting about the change. The call centre lady was very helpful, and patient while I made a few wrong entries in the instructions she supplied. All is now fine, and I'm grateful for the excellent help.

Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Plusnet call centre help

Hi @andrewchessire, I am glad to hear your issue is now resolved Smiley

Thank you for taking the time to provide some positive feedback, we love to hear when you have had a good experience.


I will ensure that any necessary feedback is passed on. Have a great evening!

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team