Plusnet call centre help
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Plusnet call centre help
Plusnet call centre help
19-09-2018 11:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Today we lost our internet connection, and being unable to resolve called the help centre number. A complete reset of the router was required, probably originating with me changing the password then forgetting about the change. The call centre lady was very helpful, and patient while I made a few wrong entries in the instructions she supplied. All is now fine, and I'm grateful for the excellent help.
Re: Plusnet call centre help
19-09-2018 8:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @andrewchessire, I am glad to hear your issue is now resolved
Thank you for taking the time to provide some positive feedback, we love to hear when you have had a good experience.
I will ensure that any necessary feedback is passed on. Have a great evening!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page