Plusnet Usage graph not updating
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Plusnet Usage graph not updating
18-08-2007 9:34 PM
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If someone from PlusNet reads this, can it be fixed please? The other graphs on the same page are updating OK.
Re: Plusnet Usage graph not updating
20-08-2007 9:25 AM
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Re: Plusnet Usage graph not updating
20-08-2007 2:50 PM
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Quote from: jnwright The Broadband traffic by usage type graph halfway down the page at http://www.plus.net/support/network_performance/broadband_bandwidth_usage.shtml has been stuck with the same graph displayed up to about 14:00 on the day it failed. It has been stuck for weeks!
If someone from PlusNet reads this, can it be fixed please? The other graphs on the same page are updating OK.
We've been looking at this reported problem this morning but we can't replicate your problem. The graphs on this page are updating as designed. Is this still appearing 'stuck' to you? If so, have you tried refreshing or trying another browser? I'll keep checking back in case I've missed anything here.
Re: Plusnet Usage graph not updating
20-08-2007 3:29 PM
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The actual graph in question is at http://www.plus.net/support/displayImage.php?strImageFile=network-usage.gif
The other graphs on the page are updating correctly (the packets dropped graphs and broadband traffic by users)
Just the Broadband traffic by usage type graph is stuck!
Flushing the caches, deleting cookies etc has no effect.
Re: Plusnet Usage graph not updating
20-08-2007 5:05 PM
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Re: Plusnet Usage graph not updating
20-08-2007 5:11 PM
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MauriceC
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet Usage graph not updating
20-08-2007 6:08 PM
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We'll get this revisited.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Plusnet Usage graph not updating
20-08-2007 7:23 PM
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Quote from: Bob We'll get this revisited.
OK.. no probs.. I'll revisit with my graph gurus.
Re: Plusnet Usage graph not updating
21-08-2007 4:24 PM
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Re: Plusnet Usage graph not updating
21-08-2007 4:26 PM
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Re: Plusnet Usage graph not updating
21-08-2007 4:56 PM
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Quote from: jnwright It is working again! Thanks Pete and Bob.
I was going to say, I'd been watching it to make sure it was behaving itself. Thank you for flagging it up
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