Plusnet Profile
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- Re: Plusnet Profile
Plusnet Profile
06-04-2013 9:29 PM
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The BTW tester says my profile is 6.8 Meg
Speed tests only give download speeds of c 5.7 Meg
Am I being limited by a Plusnet profile?
Is it supposed to catch up with the BTW profile - has it got stuck?
Re: Plusnet Profile
06-04-2013 9:37 PM
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Re: Plusnet Profile
07-04-2013 9:10 AM
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Estimated line speed:
7Mb (This may vary between 5.5Mb and 12Mb) - Checked on 2013-02-23 15:52:36
Current line speed:
6 Mb
Not quite sure what it means
jim:quote
Re: Plusnet Profile
07-04-2013 9:13 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet Profile
08-04-2013 8:26 PM
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Quote from: jelv The current line speed should match the IP Profile so if the BTw tester is saying 6.8 that needs correcting.
Do I need to get Plusnet to do something?
Re: Plusnet Profile
08-04-2013 9:35 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet Profile
08-04-2013 9:39 PM
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dick:quote
Re: Plusnet Profile
08-04-2013 10:21 PM
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Quote from: jelv .. you'll have to contact them via phone or ticket.
Or wait. The Plusnet profile should eventually catch-up with the BT one.
Re: Plusnet Profile
08-04-2013 10:23 PM
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5 days 13 hours and counting
Re: Plusnet Profile
08-04-2013 10:34 PM
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I have tested your line this evening and given your IP profile a bump up to 7600. If you give your router a quick reboot your speeds should have increased. Hope this helps.
Re: Plusnet Profile
08-04-2013 10:40 PM
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Go into the broadband menu and click on Disconnect - this disconnects the PPP session which will trigger the new profile but won't resync the router with the exchange.
Then after a few minutes click on Connect
Re: Plusnet Profile
09-04-2013 7:23 AM
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