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Plusnet Profile stuck... again
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- Re: Plusnet Profile stuck... again
Plusnet Profile stuck... again
18-04-2010 10:42 AM
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Quote Test1 comprises of Best Effort Test: -provides background information.
Download Speed
426 Kbps
0 Kbps 7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 426 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :3712 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 3000 Kbps
This test was not conclusive and further testing is required.This might be useful for your ISP to investigate the fault.
this has been the situation at least overnight. I am led to believe the PN profile should catch up "within 12 hours" but:
Quote Phone exchange:
RANMOOR
Estimated line speed:
0.5 - Checked on 2010-04-17 23:34:09
Current line speed:
500
Last time this happened a helpful soul on here sorted it out.
Any chance of the same thing happening again/
Thanks in advance
Rob
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Re: Plusnet Profile stuck... again
18-04-2010 10:54 AM
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This is unlikely to be picked up at the weekend... You could probably acheive the same thing today by phoning support?
Best wishes
Chris
Best wishes
Chris
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Re: Plusnet Profile stuck... again
18-04-2010 11:26 AM
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Hmmm, just spent 7 minutes on the phone to a call centre in ?South Africa to be told it can't be changed manually, but will happen automatically and I will just have to wait it out.
Hence my asking here- seems more effective usually
Hence my asking here- seems more effective usually
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Re: Plusnet Profile stuck... again
18-04-2010 1:49 PM
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It can be changed manually as i have rang them a couple of times.
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Re: Plusnet Profile stuck... again
19-04-2010 9:00 AM
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Another 24hours has passed and still stuck. This is getting rather annoying.
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Re: Plusnet Profile stuck... again
19-04-2010 10:42 AM
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Hi docrobster,
Upped to 3000 to match for you, sorry for the delay.
Upped to 3000 to match for you, sorry for the delay.
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Re: Plusnet Profile stuck... again
19-04-2010 11:21 AM
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Thanks.
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