Plusnet Profile less than BT

[#1]

Hi There,

My modem/router has finally re-synced after 10 days of stable connection. My BT profile is now back to 12.19 but my PlusNet profile is still at 11.2  Could someone give it a nudge in the right direction for me please.

Thank you.

[#2 · Accepted solution]

Seems to have sorted itself out overnight.

All back to normal now.

Thank you.