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Plusnet Problems Yesterday and this Morning?

Community Veteran
Posts: 5,636
Thanks: 752
Fixes: 1
Registered: 23-09-2010

Plusnet Problems Yesterday and this Morning?

Did I miss some downtime news? I wasn't on any of the gateways mentioned in the service status pages yet the line dropped around 6-7pm yesterday and wouldn't reconnect. Just said something along the lines of no link. DSL never dropped. Tried turning router completely off with no change.
Tried turning off completely again this morning 10am still no change, but at 11am pressed the internet connect button and hey presto it connected.
Just a local problem maybe?
3 REPLIES
tekkamanblade
Newbie
Posts: 8
Registered: 10-02-2012

Re: Plusnet Problems Yesterday and this Morning?

I had the exactly same problem.
Last night I got home at 1130pm found no internet access, tried everything including turn router off and root.
This morning still wouldn't connect, my last try was around 1100am.
Now Im not at home, just wonder anyone can help me check if it's connect now? I left the router on.
(this happened twice during last year, but those two times it started working again when I get up.)
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Plusnet Problems Yesterday and this Morning?

There was an outage in Southampton last night which is now resolved, it you're having issues following that try logging in to your router and pressing connect.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 5,636
Thanks: 752
Fixes: 1
Registered: 23-09-2010

Re: Plusnet Problems Yesterday and this Morning?

They must still be having some problems as the internet dropped again but at least this time it reconnected ok.