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Plusnet Problems Yesterday and this Morning?

billnotben
Community Veteran
Posts: 7,691
Thanks: 2,170
Fixes: 2
Registered: ‎23-09-2010

Plusnet Problems Yesterday and this Morning?

Did I miss some downtime news? I wasn't on any of the gateways mentioned in the service status pages yet the line dropped around 6-7pm yesterday and wouldn't reconnect. Just said something along the lines of no link. DSL never dropped. Tried turning router completely off with no change.
Tried turning off completely again this morning 10am still no change, but at 11am pressed the internet connect button and hey presto it connected.
Just a local problem maybe?
3 REPLIES 3
tekkamanblade
Newbie
Posts: 8
Registered: ‎10-02-2012

Re: Plusnet Problems Yesterday and this Morning?

I had the exactly same problem.
Last night I got home at 1130pm found no internet access, tried everything including turn router off and root.
This morning still wouldn't connect, my last try was around 1100am.
Now Im not at home, just wonder anyone can help me check if it's connect now? I left the router on.
(this happened twice during last year, but those two times it started working again when I get up.)
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Plusnet Problems Yesterday and this Morning?

There was an outage in Southampton last night which is now resolved, it you're having issues following that try logging in to your router and pressing connect.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
billnotben
Community Veteran
Posts: 7,691
Thanks: 2,170
Fixes: 2
Registered: ‎23-09-2010

Re: Plusnet Problems Yesterday and this Morning?

They must still be having some problems as the internet dropped again but at least this time it reconnected ok.