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Plusnet Premium trf 17 Dec - now no internet at all
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Re: Plusnet Premium trf 17 Dec - now no internet at all
05-01-2010 6:35 PM
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Turns out I needed to change my username to @plusdsl.net from plusdsl2.net
Could have been solved on day 1 - unbelievable!
Could have been solved on day 1 - unbelievable!
Message 16 of 17
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Re: Plusnet Premium trf 17 Dec - now no internet at all
07-01-2010 1:05 AM
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Thanks for your time on phone
Trust me I've raised it to the relevant manager as a feedback, I'm sorry no one spotted that your account wasn't configured correctly on our radius and I didn't get a chance to look at account earlier.
Trust me I've raised it to the relevant manager as a feedback, I'm sorry no one spotted that your account wasn't configured correctly on our radius and I didn't get a chance to look at account earlier.
Message 17 of 17
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