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Plusnet Portal - High Speed Broadband - Current Line Speed

cjags
Rising Star
Posts: 445
Thanks: 10
Fixes: 1
Registered: ‎31-08-2007

Plusnet Portal - High Speed Broadband - Current Line Speed

A while ago I had an ADSL faceplate fitted and noticed the router sync speed increased to 11649.  But speedtest results seem to be stuck at around 9.7M,  I have checked on the BT speedtest and it says
Download speed achieved during the test was - 9.32 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 10.28 Mbps
And on the plusnet portal under High Speed Broadband it says
Estimated line speed:
    There's no speed estimate currently held on your account.
Current line speed:
    9.8 Mb
What is this 'current line speed'?
2 REPLIES
davidj66
Rising Star
Posts: 628
Thanks: 38
Fixes: 1
Registered: ‎04-09-2008

Re: Plusnet Portal - High Speed Broadband - Current Line Speed

current line speed is the profile set on PN -Should be the same as BT profile -with a synch of 11649 your BT/PN profiles SHOULD be 88.2% of synch speed ie 10274,so BT is right -PN have just not caught up yet.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Plusnet Portal - High Speed Broadband - Current Line Speed

Hi cjags, just updated your profile to 10200 to match the BT side of  things, hope that helps.