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Plusnet Policies

cbcadmin
Grafter
Posts: 187
Thanks: 1
Registered: ‎14-02-2012

Plusnet Policies

Trying to follow Plusnet Policies, but you never answer the phone and this is what I get from the chat option. :-
Thank you for talking to us today - we'll be with you shortly.
All of our teams are currently helping other customers. There are 5 customers waiting before you. Thanks for your patience.
system: at 15:27:40
You are not currently connected to a member of the Plusnet Chat team.
system: at 15:27:46
You are not currently connected to a member of the Plusnet Chat team.
info: at 15:28:32
All of our teams are currently helping other customers. There are 3 customers waiting before you. Thanks for your patience.
system: at 15:45:27
Chat not initialized.
system: at 15:45:35
You are not currently connected to a member of the Plusnet Chat team.
What is the point of policies if a customer can't follow them?
Keef - Sheerness Kent UK - Plusnet via Technicolor TG582N

Previously - Sky, EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7

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3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 252
Fixes: 69
Registered: ‎27-04-2007

Re: Plusnet Policies

Hi Keeef,
There can be a wait for a chat from time to time in all honesty.
Let me know if there's anything we can help with via here?
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
cbcadmin
Grafter
Posts: 187
Thanks: 1
Registered: ‎14-02-2012

Re: Plusnet Policies

Thanks.
Can you speed up my order please? Wink
Keef - Sheerness Kent UK - Plusnet via Technicolor TG582N

Previously - Sky, EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7

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Moderator
Moderator
Posts: 18,838
Thanks: 2,021
Fixes: 260
Registered: ‎11-01-2008

Re: Plusnet Policies

mod:note
locked in favour of existing thread https://community.plus.net/forum/index.php/topic,146298.0.html

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'