Plusnet Newsletter
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Plusnet Newsletter
20-02-2009 12:53 AM
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I'm no longer receiving the Plusnet email newsletter. The last issue I got was number 22 in October last year. I am aware of problems with the Plusnet email filter at the moment, but am not sure that this would have an affect on the receipt of this newsletter. Has anyone else not been receiving it? Is anyone able to shed some light as to why this might be the case - and advise how to resolve it?
Thanks very much.
Re: Plusnet Newsletter
20-02-2009 1:05 AM
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Quote from: wanderyonder I am aware of problems with the Plusnet email filter at the moment
Can you expand on this, for us dummies who aren't aware of any such problems?
Thanks
Chris
Re: Plusnet Newsletter
20-02-2009 1:18 AM
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This service status http://www.plus.net/supportpages.html?a=2&support_action=messages&ispservice_id=email explains the current situation with some spam filtering settings, such as blacklisting/whitelisting.
Re: Plusnet Newsletter
20-02-2009 2:41 AM
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Quote from: wanderyonder I'm no longer receiving the Plusnet email newsletter. The last issue I got was number 22 in October last year.
The last copy I received was Issue 24 on 11/02/2009, the previous one was the Christmas Special on 18/12/2008.
Recent Newsletters have been sent only to the postmaster mailbox; do you monitor that?
David
Re: Plusnet Newsletter
20-02-2009 8:53 AM
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You need to be opted in to receive marketing communications if you want to receive the newsletter, also yes we send it to the default (usually postmaster) address on the account. If you've set up a separate email address on the account too we'll send it to both that and the postmaster/default address.
I believe Pete's looking at getting all newsletters and press releases put up on this community site somewhere, I think it was in the press release thread. If I find a link I'll update here. Either way I'll chase it with him.
The next edition is being planned as we speak.
Re: Plusnet Newsletter
20-02-2009 9:15 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Plusnet Newsletter
20-02-2009 9:51 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet Newsletter
20-02-2009 12:28 PM
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I don't expect to see it at work as we have a business package here.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Plusnet Newsletter
20-02-2009 2:23 PM
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I do monitor my postmaster address and have an alternate e-mail address at which I had also been receiving newsletters.
I'll try selecting the opt-in again. Where do I go to find this, please?
Is there a page on Plusnet where previous issues are archived for online access?
Thanks.
Re: Plusnet Newsletter
20-02-2009 3:14 PM
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Re: Plusnet Newsletter
20-02-2009 3:36 PM
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However, I am only seeing a check box for:
on that page.
Quote I would prefer not to receive electronic communications about the special offers, promotions and services available from PlusNet
There doesn't appear to be an ability to opt in. How would I opt-in here?
Re: Plusnet Newsletter
20-02-2009 3:37 PM
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If you want to give me your username, i can check for you.
Re: Plusnet Newsletter
20-02-2009 3:42 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet Newsletter
20-02-2009 3:43 PM
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Quote from: Colin If the box is ticked, you are opted in... if it's not, you aren't.
If you want to give me your username, i can check for you.
Have you got that the right way round?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet Newsletter
20-02-2009 3:49 PM
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I've sent you a message with my Plusnet username, in order that you can check my opt in / opt out status.
Thanks.
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