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Plusnet IP lower than BT Speedtest IP
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Plusnet IP lower than BT Speedtest IP
10-04-2013 11:18 AM
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After a a few problems while I've been away on holiday ie no internet light on router which Adam help sort out last Thursday which my son was very grateful as he got back online after 5 days of no internet.
At that time my line IP dropped to 50.6 but has gone backup to 55.06 on the BT speedtest (see below) but is still stuck at 50.6 on Plusnet members centre. Any idea if and when the Plusnet IP will catchup with the BT profile of 55.06 as when it dropped it was simultaneously on both sites.
BT Speedtest
1. Best Effort Test: -provides background information.
Download Speed
48.02 Mbps
0 Mbps 55.03 Mbps
Max Achievable Speed
Download speedachieved during the test was - 48.02 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-55.03 Mbps .
Additional Information:
IP Profile for your line is - 55.03 Mbps
2. Upstream Test: -provides background information.
Upload Speed
8 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 8Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Plusnet Members Centre
Telephone number:
01670******
Phone exchange:
ASHINGTON
Estimated line speed:
55Mb (Accurate to within +/- 1Mbit) - Checked on 2013-02-03 07:43:08
Current line speed:
50.6 Mb
At that time my line IP dropped to 50.6 but has gone backup to 55.06 on the BT speedtest (see below) but is still stuck at 50.6 on Plusnet members centre. Any idea if and when the Plusnet IP will catchup with the BT profile of 55.06 as when it dropped it was simultaneously on both sites.
BT Speedtest
1. Best Effort Test: -provides background information.
Download Speed
48.02 Mbps
0 Mbps 55.03 Mbps
Max Achievable Speed
Download speedachieved during the test was - 48.02 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-55.03 Mbps .
Additional Information:
IP Profile for your line is - 55.03 Mbps
2. Upstream Test: -provides background information.
Upload Speed
8 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 8Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Plusnet Members Centre
Telephone number:
01670******
Phone exchange:
ASHINGTON
Estimated line speed:
55Mb (Accurate to within +/- 1Mbit) - Checked on 2013-02-03 07:43:08
Current line speed:
50.6 Mb
Message 1 of 3
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2 REPLIES 2
Re: Plusnet IP lower than BT Speedtest IP
10-04-2013 11:23 AM
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Hi there,
You profile is now matching your IP profile, so you should now see an increase. Let me know if that's not the case.
You profile is now matching your IP profile, so you should now see an increase. Let me know if that's not the case.
Message 2 of 3
(388 Views)
Re: Plusnet IP lower than BT Speedtest IP
10-04-2013 11:38 AM
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Thanks for the speedy reply Chris and speedtest confirms that the IP's now match.
Great service and thanks
Great service and thanks
Message 3 of 3
(388 Views)
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