Plusnet IP Profile vs BT BRAS Profile
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Plusnet IP Profile vs BT BRAS Profile
18-01-2009 7:54 PM
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I don't suffer from re-syncing; but the router does get periodically rebooted (maybe once a month) - for example when I rebooted it today, it showed that the WAN link had been stable for the last 20 days or so.
I'm pretty well up on how BT set your IP profile for your line, but until I did some digging today I didn't know that plusnet maintain their own IP speed profile for your line. When you do this kind of thing for a living you CBA to do it when you get home! My question is therefore, if I constantly sync at 8128, my BRAS IP profile (according to BT is 7150) is it normal for my plusnet IP profile to be some half-a-megabit lower at 6500 kbits?
Of course, this alone doesn't explain the slow downloads speeds I'm getting at the moment (Microsoft earlier today was going at a line busting 150 kbits for example) but you've got to start somewhere. Any help someone in the know could give me would be greatly appreciated.
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tD
Re: Plusnet IP Profile vs BT BRAS Profile
18-01-2009 8:28 PM
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If one of the PN staff see this tomorrow they should be able to check things out for you and give it a nudge in the right direction!
Re: Plusnet IP Profile vs BT BRAS Profile
18-01-2009 11:56 PM
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Re: Plusnet IP Profile vs BT BRAS Profile
19-01-2009 9:59 AM
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I'm not entirely sure why we're profiling your line at 6500Kbps as from what I can tell we haven't had a profile change from BT in a very_long_time.
I've changed it to 7150Kbps, and you should see the improvements either straight away, or after a reboot of your router.
Re: Plusnet IP Profile vs BT BRAS Profile
19-01-2009 11:18 AM
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--
tD
Re: Plusnet IP Profile vs BT BRAS Profile
19-01-2009 11:19 AM
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Quote from: Anotherone Also M$ downloads can be throttled at M$ end.
They can, but I suspect it's highly unlikely for them to be throttled all the way down the 150 kbits per user
Re: Plusnet IP Profile vs BT BRAS Profile
19-01-2009 11:34 AM
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Re: Plusnet IP Profile vs BT BRAS Profile
22-01-2009 9:13 AM
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Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 6752 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 5500 kbps
Actual IP throughput achieved during the test was - 4584 kbps
.But my Plusnet profile is still at 5000. I'm quite sure that I won't even notice the extra 0.5 mb but we might as well get this right. What does the Plusnet profile add to the process other than delay/stop the correct BT profile from being implemented?.........Thanks Rob
Re: Plusnet IP Profile vs BT BRAS Profile
22-01-2009 9:27 AM
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You'll need to PM me the username for the relevant account if our profile hasn't caught up now. It normally updates twice a day.
We profile your speed as well as BT because there less packet loss across our network than theirs, so you actually get a marginally better speed when our profile is set right
Re: Plusnet IP Profile vs BT BRAS Profile
22-01-2009 9:35 AM
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Re: Plusnet IP Profile vs BT BRAS Profile
22-01-2009 9:51 AM
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Re: Plusnet IP Profile vs BT BRAS Profile
26-01-2009 7:51 PM
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My WAN link has re-synced once - just once - in the last 200 hours, and it's sitting at 8128/448 on the router as usual. SNR looks good line attentuation in single figures (9 dB down, 2 dB up - told you I was close to the exchange) so what's going on, aside from <insert typical derogatory British Telecom comment here>? BRAS'd down to 500 kbits after what appears to be one WAN reset seems a bit harsh.
As usual, all comments, no matter how outlandish, entertained if it gets my broadband up to full whack again.
--
tD
Re: Plusnet IP Profile vs BT BRAS Profile
26-01-2009 10:03 PM
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Quote from: trickyD <insert typical derogatory British Telecom comment here>
BT= broadband terrioists
Re: Plusnet IP Profile vs BT BRAS Profile
27-01-2009 2:18 AM
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@trickyD
Hi, I was wondering how long after that resync it was when you looked at your stats. In any event with that % increase it should recover in a matter of hours (at the BT end), it might take another 12hrs for the PN one to catch up. Hopefully by the time you read this things will be back to normal.
Re: Plusnet IP Profile vs BT BRAS Profile
27-01-2009 8:11 PM
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Is it time for a support ticket, or do you think this could be picked up through the forums?
Edit: Should add that the re-sync 80 hours ago is the only one since the last reboot. I get occasional re-syncs, but normally my WAN uptime is the same as the router uptime.
--
tD
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