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Plusnet Exchange checker

cajef
Grafter
Posts: 208
Registered: 20-07-2007

Plusnet Exchange checker

Can anyone at Plusnet Towers explain why whenever I put my home phone number in the the exchange checker I get the following message despite having lived here connected to Plusnet for broadband for over three years, this was not a new number as I took it over from the previous occupants and I am putting the correct phone number in.
Quote
The input you supplied does not match a valid exchange name, phone number or postcode on record. This does not however mean, it is not on record.

3 REPLIES
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Plusnet Exchange checker

HI Hobo,
Not sure why that is. May be worth sending an email  via the 'Contact the author' button at the top of the page and asking.
Jojo Smiley
cajef
Grafter
Posts: 208
Registered: 20-07-2007

Re: Plusnet Exchange checker

Thanks Jojo, will give that a try and see if they can solve the puzzle. Roll eyes
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Plusnet Exchange checker

I've also asked on of the usergroup guys too, so I'll let you know Smiley