Plusnet Current Line Speed is wrong
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Plusnet Current Line Speed is wrong
23-04-2010 3:42 PM
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BT speedtest result which shouldn't be possible with a Plusnet limit of 2000kbps
Also checking my log - the only time the sync speed dropped low enough to give a 2000kbps IP profile was on the 20th April for less than 2 minutes while i was trying a different filter
Quote Download speed achieved during the test was - 2223 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :2848 Kbps(DOWN-STREAM), 416 Kbps(UP-STREAM)
IP Profile for your line is - 2500 Kbps
Re: Plusnet Current Line Speed is wrong
23-04-2010 5:30 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Plusnet Current Line Speed is wrong
23-04-2010 5:35 PM
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That isn't a problem but can you advise where the 2000kbps figure came from and how I managed to get a BT test result of 2223kbps with it.
I had assumed that the back end systems weren't talking correctly to each other
Re: Plusnet Current Line Speed is wrong
23-04-2010 5:59 PM
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I've uploaded your recent DLM data here if you're interested?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Plusnet Current Line Speed is wrong
23-04-2010 6:59 PM
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Something is badly wrong with the BT system as that isn't what my router is reporting.
It would appear that the BT systems miss a lot of the resynchs
Compare these from your log (note the odd time stamp in bold)
2848 20/04/2010 21:18:05
2272 20/04/2010 12:43:00
2272 20/04/2010 12:38:57
2272 20/04/2010 12:43:00
With sections from my routerstats log - the bits in green are when I was trying a different faceplate filter and there was a low speed sync which Routerstats didn't pick up as it was such a short duration - it is set to log every 10 minutes
20 Apr 2010 12:20:51 Rx-Sync=3040
20 Apr 2010 12:23:51 [Disconnected]
20 Apr 2010 12:23:51 Tx-Sync=0
20 Apr 2010 12:26:51 [Connected]
20 Apr 2010 12:26:51 Rx-Sync=2816
20 Apr 2010 12:27:51 [Disconnected]
20 Apr 2010 12:27:51 Tx-Sync=0
20 Apr 2010 12:30:51 [Connected]
20 Apr 2010 12:30:51 Rx-Sync=3072
20 Apr 2010 14:20:53 Rx-Sync=3072
20 Apr 2010 14:30:53 Rx-Sync=3552
20 Apr 2010 19:40:56 Rx-Sync=3552
20 Apr 2010 19:50:57 Rx-Sync=3328
20 Apr 2010 20:50:57 Rx-Sync=3328
20 Apr 2010 21:03:45 Rx-Sync=2848
I can provide the full log if you want
Note that the total time I was changing filters etc. was only about 10 minutes
Re: Plusnet Current Line Speed is wrong
23-04-2010 7:44 PM
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Quote from: Oldjim Something is badly wrong with the BT system as that isn't what my router is reporting.
The values don't always agree with each other, not much I can elaborate on as far as that's concerned as I'm not 100% au fait with how the data from that report is populated.
Quote It would appear that the BT systems miss a lot of the resynchs
It's not intended to capture every resync.
Quote Compare these from your log (note the odd time stamp in bold)
2848 20/04/2010 21:18:05
2272 20/04/2010 12:43:00
2272 20/04/2010 12:38:57
2272 20/04/2010 12:43:00
With sections from my routerstats log - the bits in green are when I was trying a different faceplate filter and there was a low speed sync which Routerstats didn't pick up as it was such a short duration - it is set to log every 10 minutes
20 Apr 2010 12:20:51 Rx-Sync=3040
20 Apr 2010 12:23:51 [Disconnected]
20 Apr 2010 12:23:51 Tx-Sync=0
20 Apr 2010 12:26:51 [Connected]
20 Apr 2010 12:26:51 Rx-Sync=2816
20 Apr 2010 12:27:51 [Disconnected]
20 Apr 2010 12:27:51 Tx-Sync=0
20 Apr 2010 12:30:51 [Connected]
20 Apr 2010 12:30:51 Rx-Sync=3072
20 Apr 2010 14:20:53 Rx-Sync=3072
20 Apr 2010 14:30:53 Rx-Sync=3552
20 Apr 2010 19:40:56 Rx-Sync=3552
20 Apr 2010 19:50:57 Rx-Sync=3328
20 Apr 2010 20:50:57 Rx-Sync=3328
20 Apr 2010 21:03:45 Rx-Sync=2848
I can provide the full log if you want
Note that the total time I was changing filters etc. was only about 10 minutes
Yep, I note the discrepancy although like I mentioned above, I'm not sure exactly where the timestamps are derived from.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Plusnet Current Line Speed is wrong
23-04-2010 8:06 PM
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Makes me want to switch to LLU but there is one good reason why I won't - other than Sky (I don't have Sky TV) trhe only option is TalkTalk in it's various ramifications
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