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Plusnet Assist?

joecool
Grafter
Posts: 117
Registered: 03-08-2007

Plusnet Assist?

Hi having read a recent email about 'Plusnet Assist' I was just wondering what people thought of it? Has it solved any problems? Is it easy to uninstall if you are not happy with it?
Does it find problems when there isn't any really?
Thx
6 REPLIES
Community Veteran
Posts: 38,438
Thanks: 1,015
Fixes: 60
Registered: 15-06-2007

Re: Plusnet Assist?

joecool
Grafter
Posts: 117
Registered: 03-08-2007

Re: Plusnet Assist?

Thx  interesting....................
steveml
Newbie
Posts: 5
Registered: 29-11-2011

Re: Plusnet Assist?

Hi,
I had a problem trying to uninstall Plusnet Assist on Windows XP, however eventually succeeded using the following :-
Uninstall Plusnet Assist using Add/Remove programs, during uninstall the appication may hang therefore use CTR+Alt+DEL to access Windows Task Manager and end the process that refers to Plusnet Assist. The uninstall may probably still hang therefore access task manager again and kill the process a second time. The application should then continue to uninstall successfully.    Smiley
joecool
Grafter
Posts: 117
Registered: 03-08-2007

Re: Plusnet Assist?

OK Thx....................................
Taff
Newbie
Posts: 5
Registered: 05-12-2007

Re: Plusnet Assist?

Quote from: steveml
Uninstall Plusnet Assist using Add/Remove programs, during uninstall the application may hang therefore use CTR+Alt+DEL to access Windows Task Manager and end the process that refers to Plusnet Assist. The uninstall may probably still hang therefore access task manager again and kill the process a second time. The application should then continue to uninstall successfully.

Yes, I agree with SteveML: two Task Manager interventions were needed on XP Pro before it would complete the uninstall. Both were to kill the Plusnet Assist Helper task. The first was for command line switch  /CleanKey (or similar) and the second for switch /Shutdown.  Sad I'm hoping it really did unload cleanly!
Any software that cannot uninstall itself cleanly is dodgy as far as I'm concerned.
There should also be info about how to uninstall it in the main FAQ document here > http://www.plus.net/support/assist/help.shtml
Taff
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Plusnet Assist?

Quote from: Taff
There should also be info about how to uninstall it in the main FAQ document

I'll certainly mention that to the appropriate parties.
Jojo Smiley