PlusNet? PlusNightmare!
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- Re: PlusNet? PlusNightmare!
PlusNet? PlusNightmare!
08-11-2011 11:36 PM
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I dont want to hear the line "keeping your router swithced ON' will help my speed, erm no it wont because it still drops. Ive always switched my router off with my previous ISP when ever i didnt need the internet and i would always have 8mb. I think PlusNet are just trying to cover their poor service up with this.
I really thought this was a golden decision i made moving to PlusNet how ever, this isnt the case.
UPnP Enabled and still a STRICT Nat Type....hmmm
UPDATE: For the first time ever my speed hit 7mb!!! then it went back down to 3mb -__-
UPDATE: I even purchased the plus package that is made for gaming with all the fancy features and look at me suffering like a man on dial-up.
UPDATE : NAT Type has gone to OPEN now when playing modern warfare 3. Its really strange how it keeps changing like this From STRICT being the poorest to moderate then to OPEN. Hmm i think it maybe the faulty router
Re: PlusNet? PlusNightmare!
09-11-2011 3:06 AM
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Re: PlusNet? PlusNightmare!
09-11-2011 2:17 PM
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I've just ran some diagnostic checks and I definitely think something is not right with your connection. Are you using any extension cables/sockets to your router? I've seen some on here advised to turn off UPnP, so that might be worth a go.
Jojo
Re: PlusNet? PlusNightmare!
09-11-2011 3:34 PM
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I cant turn my UPnP off as that stops me from playing online games on my ps3 so that definatley isnt an option and i dont think will help.
adie:quote
Re: PlusNet? PlusNightmare!
09-11-2011 5:10 PM
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The speed issue is defo PN, unless you pay £5 on top of what you already pay, you will be on a 2mb (234kb) line for 2/3rds of the day.
Re: PlusNet? PlusNightmare!
09-11-2011 5:11 PM
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With regard to your set up, can you, or are you plugged into the test socket?
As for the UPnP and the PS3, it might be worth taking a look at this very useful post by one of our staff.
Jojo
Re: PlusNet? PlusNightmare!
09-11-2011 8:49 PM
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dick:quote
Re: PlusNet? PlusNightmare!
09-11-2011 9:19 PM
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Ignoring the troll- comments about the poor thomson router, the thomson router is absolutely adequate for gaming, aswell as using broadband services (it doesnt offer the advanced features of the expensive ones, but what do you expect?)
Theres several "Strict Nat" threads on here, it might be worth giving the instructions ago, theres some updated ones posted by a member of staff Here
Regards
Re: PlusNet? PlusNightmare!
10-11-2011 1:47 AM
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adie:quote
Re: PlusNet? PlusNightmare!
10-11-2011 8:37 AM
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Your speed will be low because our profile is set to 2500, which was set by the BT profile. This will have happened because of the disconnections in the graph. If you can run a BT speed test and let me know what it says your IP profile is, I can change it manually for you from our side.
Jojo
Re: PlusNet? PlusNightmare!
10-11-2011 5:33 PM
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Re: PlusNet? PlusNightmare!
10-11-2011 5:51 PM
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Look at the graph JoJo has posted. (the red lines = drop in connection)
It could be brought on by either a dodgy router, poor line conditions (e.g. line fault) or you were disconnecting and reconnecting.
If you can explain why it disconnected between 18:00 - 23:00 so many times, then its not a problem, else it might be advisable to raise a fault so BT can come look.
Regards
Re: PlusNet? PlusNightmare!
10-11-2011 5:56 PM
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Re: PlusNet? PlusNightmare!
10-11-2011 5:59 PM
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You should not disconnect your router that many times in quick succession, as it makes it look like your line cannot support the speed, and would drop it incrementally each time until the line is stable.
Turning it off once, and turning the router off *several* times are very different. it would not matter if you turned the router off nightly, as it would not be seen as instability.
Whenever you do disconnect it is advisable in future that you use the disconnect button from the router interface.
O2 doesnt use profiling in the same way as BT, therefore it might of been that the profile was 'fixed' at a set speed, currently that is not possible to be done by BT or *ANY* BT Provider.
Regards
Re: PlusNet? PlusNightmare!
10-11-2011 6:05 PM
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