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Plus net IP profile needs a nudge.

ian007jen
Rising Star
Posts: 392
Thanks: 4
Fixes: 2
Registered: 06-09-2007

Plus net IP profile needs a nudge.

Hi
Have raised a ticket, number  27202555 .
BT speedtester showing IP Profile as 5500 for 24 hours, but, plus net (https://portal.plus.net/my.html?action=data_transfer_speed) only showing 5000.
Could a member of plus net staff give it anudge please.
Ian
6 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Plus net IP profile needs a nudge.

Hi Ian,
As per my PM earlier this morning, I've now changed this for you.
ian007jen
Rising Star
Posts: 392
Thanks: 4
Fixes: 2
Registered: 06-09-2007

Re: Plus net IP profile needs a nudge.

Thanks James
Great support as ever.
Ian
Community Veteran
Posts: 1,699
Registered: 30-07-2007

Re: Plus net IP profile needs a nudge.

Mine's been on 5000 for weeks, even though my router has been syncing at over 6000.  I'm not too worried really, I don't imagine the difference between 5000 and 5500 would be earth shattering, but is there a way to make it recalculate, without bothering the busy folk at PN?
John
Moderator
Moderator
Posts: 17,566
Thanks: 1,100
Fixes: 127
Registered: 11-01-2008

Re: Plus net IP profile needs a nudge.

You need to hit 6240 for a 5500 profile, what are you getting?
Will Moderate For Thanks
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: Plus net IP profile needs a nudge.

handy table on here to show what you need to sync at to get which line profile http://www.plus.net/support/broadband/products/faqs_and_guides/dslmax_guide.shtml
Community Veteran
Posts: 1,699
Registered: 30-07-2007

Re: Plus net IP profile needs a nudge.

Quote from: adiewoo
You need to hit 6240 for a 5500 profile, what are you getting?

That's probably the answer.  I'm usually around the 6200 mark, but it dips above and below it.
John