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Plus net IP profile needs a nudge.
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- Re: Plus net IP profile needs a nudge.
Plus net IP profile needs a nudge.
04-12-2008 9:28 PM
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Hi
Have raised a ticket, number 27202555 .
BT speedtester showing IP Profile as 5500 for 24 hours, but, plus net (https://portal.plus.net/my.html?action=data_transfer_speed) only showing 5000.
Could a member of plus net staff give it anudge please.
Ian
Have raised a ticket, number 27202555 .
BT speedtester showing IP Profile as 5500 for 24 hours, but, plus net (https://portal.plus.net/my.html?action=data_transfer_speed) only showing 5000.
Could a member of plus net staff give it anudge please.
Ian
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Re: Plus net IP profile needs a nudge.
05-12-2008 9:39 AM
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Hi Ian,
As per my PM earlier this morning, I've now changed this for you.
As per my PM earlier this morning, I've now changed this for you.
Message 2 of 7
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Re: Plus net IP profile needs a nudge.
05-12-2008 10:56 AM
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Thanks James
Great support as ever.
Ian
Great support as ever.
Ian
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Re: Plus net IP profile needs a nudge.
07-12-2008 10:15 PM
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Mine's been on 5000 for weeks, even though my router has been syncing at over 6000. I'm not too worried really, I don't imagine the difference between 5000 and 5500 would be earth shattering, but is there a way to make it recalculate, without bothering the busy folk at PN?
John
John
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Re: Plus net IP profile needs a nudge.
07-12-2008 10:17 PM
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You need to hit 6240 for a 5500 profile, what are you getting?
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 5 of 7
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Re: Plus net IP profile needs a nudge.
07-12-2008 10:38 PM
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handy table on here to show what you need to sync at to get which line profile http://www.plus.net/support/broadband/products/faqs_and_guides/dslmax_guide.shtml
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Re: Plus net IP profile needs a nudge.
09-12-2008 5:56 PM
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Quote from: adiewoo You need to hit 6240 for a 5500 profile, what are you getting?
That's probably the answer. I'm usually around the 6200 mark, but it dips above and below it.
John
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