Plus net Broadband packages

Surfer · ‎11-06-2008

I am thinking of upgrading to unlimited Broadband however at this time we do not want to get into a contract. The only unlimited broadband package offered you are tied into a contract for 18 months so even if we wanted to a contract 18 months is too long as prefer 12 months. It seems that Plus net has taken away the non contract option. Hopefully we will be getting fibre within the next year as we are in a rural community. Are there any other options as we have been with Plus net for a number of years?

Townman · ‎22-08-2007

Hi,
Even if you take a term contact on unlimited, that would not be a barrier to upgrading to fibre. PlusNet simply quash the existing contract and replace it with a new fibre contract.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Surfer · ‎11-06-2008

Thanks I understand the above, but at the moment do not want to take out a long term contract with any one. The issue is we have paid line rental upfront and it expires sometime in March / April and we may want to change providers which is whyw e are looking to upgrade from 10GB a month to more now that my wife is also logging onto the Internet.
dick:quote

pwatson · ‎26-11-2012

I think your options are fairly simple:
1. Continue with your existing product
2. Move to a new PN product (with associated contract term)
3. Move to a competitor's broadband product (some are available with 30 day terms) leaving the line with PN
Not sure exactly what you're hoping to get out of this thread? Are you expecting/hoping PN make you an offer for a new product without a contract term?

Townman · ‎22-08-2007

I think the OP is looking for advice initially... in which case, I suggest calling COTS and asking them what they can offer you. They tend to have options not available on the user portal.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Surfer · ‎11-06-2008

Quote from: pwatson
I think your options are fairly simple:
1. Continue with your existing product
2. Move to a new PN product (with associated contract term)
3. Move to a competitor's product (some are available with 30 day terms)
Not sure exactly what you're hoping to get out of this thread? Are you expecting/hoping PN make you an offer for a new product without a contract term?

All I want to know if there are any packages available that are not linked to a contract?

Oldjim · ‎15-06-2007

only by phoning customer options I believe - see my sig for the phone number

jelv · ‎10-04-2007

Is there any reason why the phone couldn't be left with Plusnet until the LRS expires and a broadband only package taken out with another ISP?

jelv (a.k.a Spoon Whittler)
Why I have left Plusnet (warning: long post!)
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)