Plus Net and Sky Anytime+
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Plus Net and Sky Anytime+
09-04-2012 11:32 AM
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I am trying to get Sky Anytime+ working. I have done all the relevant things and spent lots of time on the phone to Sky with no avail. They are now blaming it on plus net.
I have the right box the either net is connected and the box has an ip address anytime is enabled and I am getting the right screens on the Box - it has an IP address. But when I try to download anything I get a failure and a message saying no subscription.
Anybody else had this issue ?
Re: Plus Net and Sky Anytime+
09-04-2012 11:37 AM
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Quote from: Docrob I am trying to get Sky Anytime+ working.... with no avail. They are now blaming it on plus net.
For what reason?
Re: Plus Net and Sky Anytime+
09-04-2012 11:40 AM
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Re: Plus Net and Sky Anytime+
09-04-2012 11:54 AM
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http://is.gd/bWGlOF
Re: Plus Net and Sky Anytime+
09-04-2012 12:16 PM
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Quote from: Docrob Hiya,
I am trying to get Sky Anytime+ working. I have done all the relevant things and spent lots of time on the phone to Sky with no avail. They are now blaming it on plus net.
I have the right box the either net is connected and the box has an ip address anytime is enabled and I am getting the right screens on the Box - it has an IP address. But when I try to download anything I get a failure and a message saying no subscription.
Anybody else had this issue ?
Do you have a subscription to SKY ?
You need one, even just a basic one.
I plugged an Ethernet cable between SKY+HD box and Plusnet Router, and it just worked !
Do the network settings on your SKY+HD box look like this ?
I've removed the last part of the IP address, not sure if it is generic, or specific to me or my router.
Re: Plus Net and Sky Anytime+
09-04-2012 1:04 PM
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Sky are adamant that the issue is with plus net
Re: Plus Net and Sky Anytime+
09-04-2012 1:27 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plus Net and Sky Anytime+
09-04-2012 1:28 PM
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However they keep sending me emails and txts telling me I have not yet plugged my Sky box into the Internet Router!
Walt
Re: Plus Net and Sky Anytime+
09-04-2012 1:31 PM
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Re: Plus Net and Sky Anytime+
09-04-2012 1:37 PM
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Re: Plus Net and Sky Anytime+
09-04-2012 1:45 PM
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All the indications are that it should be working.
Re: Plus Net and Sky Anytime+
09-04-2012 2:34 PM
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Perhaps if I miss something, I'll use A+ again.
I gave up on SKY GO months ago as it kept on freezing, the software that is.
(Apple iMac)
These days I just double bank, important programmes to me, with repeats, +1, Freeview etc
Re: Plus Net and Sky Anytime+
09-04-2012 2:53 PM
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Re: Plus Net and Sky Anytime+
09-04-2012 8:36 PM
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It's just this B****** anytime plus
Re: Plus Net and Sky Anytime+
09-04-2012 8:50 PM
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There is nothing on the Plusnet side causing this. There are many customers and staff using the Anytime+ service without issue.
What router are you using? Is it a netgear by any chance?
M
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