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Plus Net Having Network Speed Problems??

softdivision
Grafter
Posts: 34
Registered: ‎08-08-2007

Plus Net Having Network Speed Problems??

Hi
Am getting poor speed connections here, 500k instead of the usual 7M.
Connection to exchange is fine, 8128.
A friend on plusnet locally (not same exchange) has similar problems.
Makes for a poor viop connection & excessive round trip delays.
Are there some Plus Net network problems?Huh
5 REPLIES 5
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Plus Net Having Network Speed Problems??

Hi there,
There's absolutely no network problems that I've been aware of, although this may have had something to do with yesterday being Microsoft's Patch Tuesday aswell as Apple releasing some rather large updates on the same day, which can cause some network congestion.
I've checked your profilng on our and BTs end, both of which appear to be fine.  I'd recommend trying a reboot and see if you notice an improvement in performance.
softdivision
Grafter
Posts: 34
Registered: ‎08-08-2007

Re: Plus Net Having Network Speed Problems??

Yeah did the reboot a while ago & it made no difference.
Speed test seems slow to initialize, and the speed is erratic, but always around the 400-500k mark.
As I said it cripples Viop.
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Plus Net Having Network Speed Problems??

What does it say here and what results do you get when running a BT Speedtest?
Seems like we've not had a line report from BT for your circuit since back in 2007. I'm guessing that's cause you have a very stable line though and are close to the exchange.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Adam1V
Grafter
Posts: 223
Registered: ‎31-07-2007

Re: Plus Net Having Network Speed Problems??

I had hurrendous latency problems last night on a game server, which ive never experienced before. Everyone else appeared to be ok though it was just me.
I wasnt too bothered as it was late, but I will be sure to reboot my router today anyway (I probably reboot the router once a month anyway).
Firejack
Grafter
Posts: 921
Registered: ‎26-06-2007

Re: Plus Net Having Network Speed Problems??

Last night there was crazy latency for me too. I thought it was my end though. What time did you notice the problems Adam1V? Starting around 22:30 for me.