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Please update my current line speed

Revenant
Dabbler
Posts: 11
Thanks: 1
Registered: 24-12-2015

Please update my current line speed

If there's anyone in over Christmas, please can you update my current line speed. Its set at 1.3 and has been stuck there for over a day, despite BTW having increased my IP profile to 2.04 - results attached (possibly - can't get the attachments to load as I'd expect them to!)
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Thanks.
3 REPLIES
Community Veteran
Posts: 26,542
Thanks: 786
Fixes: 9
Registered: 10-04-2007

Re: Please update my current line speed

It's unlikely your post on here will be seen - I suggest you ring in or use chat - looks like there's very few queuing on the phones at the moment.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Revenant
Dabbler
Posts: 11
Thanks: 1
Registered: 24-12-2015

Re: Please update my current line speed

Thanks for the tip - I'll try the phone or chat as suggested
Revenant
Dabbler
Posts: 11
Thanks: 1
Registered: 24-12-2015

Re: Please update my current line speed

All sorted now, current line speed raised to 2.3 to match sync rate, thanks. And only a 5 min phone call to get it done; who'd have thought not many people would be ringing in on Chritmas Eve? Grin