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Please help no broadband or phone

adagio
Grafter
Posts: 196
Registered: 03-04-2008

Please help no broadband or phone

Outreach came this pm to upgrade to fibre all seemed good but when he had left tried phone nothing! Reported to BT but now no bb ADSL light on modem gone out tried restart no good. So now I have nothing!
2 REPLIES
adagio
Grafter
Posts: 196
Registered: 03-04-2008

Re: Please help no broadband or phone

Sorry for typo in above post - Outreach the result of predictive text on my phone! Openreach have fixed both problems "swapped me to a different fibre pair". Remarkably fast response by BT hope it lasts  Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 12,859
Thanks: 115
Fixes: 35
Registered: 27-04-2007

Re: Please help no broadband or phone

Glad to hear that got sorted quickly. Do post again if you have any further problems.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team