Please can a staff member uncap my upload speed

[#1]

Bandwidth (Up/Down) [kbps/kbps]:   443 / 4.391Data Transferred (Sent/Received) [MB/MB]:   126,79 / 560,44Output Power (Up/Down) [dBm]:   12,9 / 0,0Line Attenuation (Up/Down) [dB]:   28,5 / 48,5SN Margin (Up/Down) [dB]:   17,8 / 9,0

[#2]

just got off phone to plusnet about uncapping my upload, they said it is uncapped but still no change
ADSL Link          
                                      Downstream       Upstream
Connection Speed 4739 kbps         443 kbps
Line Attenuation           48.5 db                 29.7 db
Noise Margin           9.3 db                 18.0 db

[#3]

On other threads today where uncapped upload has been requested, the staff have said that the uncap order has been placed today and should complete sometime tomorrow - probably during the morning.

[#4]

Hi there,
Your line isn't currently uncapped so I've placed a modify order to uncap your upload, this will complete tomorrow.
I'll also make sure that we feedback on the information you were provided with.

[#5]

thanks

[#6]

What upload speed can I expect on a Fibre connection?
Currently I'm only getting 14Mbs upload - but getting a decent 65Mbps download.

[#7]

I can see that you're estimate is 20Mb/s, are you currently connecting over a wired or wireless connection?

[#8]

I'm using a ethernet over power connection.
Obviously these units are symmetric with regard to speed.