Please can I have an IP Profile Reset - Sorted

[#1]

According to Kitz my IP profile should be 7150.
Could someone advise me why it isn't?

Quote

Download speed achieved during the test was - 5786 Kbps For your connection, the acceptable range of speeds is 600-7150 Kbps. Additional Information: Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM) IP Profile for your line is - 6500 Kbps

[#2]

It looks like some folk will have to shout to get attention from Staff on this "Community" forum   

[#3]

I thought I would try the polite approach first. I know it doesn't usually work as well as shouting and swearing but that's not my way

[#4]

I'm taking a look now Strat.

[#5]

Looks like it sorted itself out at around 6.30 last night Strat.

[#6]

Thanks Chris
Download speed achieved during the test was - 6305 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

[#7]

Just out of interest this was yesterday:

This was today on the higher profile:

This was today with Kaspersky disabled:

It makes you think