Please Please look at my connection thoroughly
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Please Please look at my connection thoroughly...
Re: Please Please look at my connection thoroughly
23-03-2013 12:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Dick:quote
Re: Please Please look at my connection thoroughly
23-03-2013 1:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Please Please look at my connection thoroughly
23-03-2013 1:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I had a snr with TT of 3-6db with hardly any dropouts or packet loss, but with plusnet I started of on 6db but just kept going up & up to 15.6 @ one point, and get horrific packet loss with dropout all the time.
Re: Please Please look at my connection thoroughly
23-03-2013 2:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Please Please look at my connection thoroughly
23-03-2013 2:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
How long does it stay connected for, does it drop when you make or receive calls?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Please Please look at my connection thoroughly
23-03-2013 3:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: lowlatency Just to clear things up, I had moved from talktalk to plusnet end of January I left the plusnet router in for the first 10 days then switched to my own netgear router( the same 1 I used for talktalk).
I had a snr with TT of 3-6db with hardly any dropouts or packet loss, but with plusnet I started of on 6db but just kept going up & up to 15.6 @ one point, and get horrific packet loss with dropout all the time.
I've also replaced the PlusNet router with my old NetGear, and it seems to have helped, but packet latencies are still very variable.
Re: Please Please look at my connection thoroughly
24-03-2013 8:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: jelv How many telephone sockets do you have and does the master have a test socket?
How long does it stay connected for, does it drop when you make or receive calls?
Just the 1 socket and yes I have had it off just plug in directly but no difference.
Re: Please Please look at my connection thoroughly
25-03-2013 2:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It looks like we're awaiting response on your fault ticket so we can get you a engineer booked in. As soon as you give us your availability we'll arrange it.
Re: Please Please look at my connection thoroughly
01-04-2013 11:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Instead please can my lower my SNR and have interleaving put back on, so I can try and get the fastest possible connection on my line. As I have completely given up gaming all together for the next 9 months....until my contract runs out that is
Re: Please Please look at my connection thoroughly
02-04-2013 5:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Please Please look at my connection thoroughly
02-04-2013 1:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote Hi,
Instead please can my lower my SNR and have interleaving put back on,
Why do you want the SNR resetting? I need to ask as we'd rather get to the bottom of any underlying issues.
Adam
Re: Please Please look at my connection thoroughly
02-04-2013 1:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you:
1) Have your router in the test socket
2) Have seen the same spiking problem on two different routers
You are should be safe from any engineer charges as you've eliminated both the home wiring, and the router from the equation. Lets get that fault resolved.
Ex-Broadband Service Manager
Re: Please Please look at my connection thoroughly
02-04-2013 3:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks
Re: Please Please look at my connection thoroughly
02-04-2013 4:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Please Please look at my connection thoroughly
02-04-2013 5:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ex-Broadband Service Manager
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Please Please look at my connection thoroughly...