Thank you Chris and thank you for everything you have done for me so far. You really are brilliant! Could you please thank your colleague for me to. They have done an excellent job!
Hi there, Can't see that specific drop though there are one or two others shown on our connection logs - certainly nothing to worry about though. Is everything plugged into the line at your premises there done so through a microfilter? If not that might be the cause of it, or if you use wireless rather than wired connections between your computers and your router that might have dropped for a short while?
Hello again, I used to be able to get an upstream sync of about 1000Kbps on my previous provider but now I seem to be limited to 888Kbps. Is it possible to get the same upstream as before?
Looks like that is because your upstream is interleaved, most likely as a result of this: <img src="http://ccgi.psmith12.plus.com/visradius/generated/image13613770717677.png"/>
Not sure if that's manual reboots or if the line's getting worse but it's definitely worth keeping an eye on. If it settles the upstream should sort itself out.
Hello, We have been doing some extension re-wiring recently (removing the master socket, etc.) which probably explains those disconnects. I am more concerned about the errors that seem to be very high, especially when it gets dark. Is there anything that can be done about this.
@wykehamhouse The only way we could make a suggestion about that is if those errors went hand in hand with the symptoms of a fault that we'd be able to log with our suppliers. Adam
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