Pleae can you check line stats ?
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Pleae can you check line stats ?
27-04-2013 11:58 AM
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Re: Pleae can you check line stats ?
27-04-2013 3:41 PM
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If your overhead line is passing through the same tree, which hasn't been pruned, as it was nearly a year ago, and the overhead line wasn't replaced then, that's the probable cause of the problem.
Re: Pleae can you check line stats ?
29-04-2013 11:36 AM
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There's definitely more disconnections showing there than is ideal:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13672316888386.png"/>
Best bet would definitely be to raise that as a fault, though as Anotherone says above if your phone line is noisy at all then getting that fixed will solve the issues with the broadband. You'd need to report that to your phone provider though if that is the case.
EDIT: If the phone line isn't noisy please run through the checks at http://faults.plus.net - that'll pass a ticket through to our faults team who'll get this sorted out for you.
Re: Pleae can you check line stats ?
29-04-2013 4:24 PM
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Re: Pleae can you check line stats ?
09-05-2013 9:09 AM
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Please ignore statement re disconnect - I had not refreshed route stats screen - it now shows connected for +2 days - will continue to monitor stability before I ask for further help - Thanks ( and yes I am now plugged in to master socket .
Re: Pleae can you check line stats ?
09-05-2013 9:13 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Pleae can you check line stats ?
09-05-2013 9:53 PM
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Re: Pleae can you check line stats ?
09-05-2013 11:44 PM
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jelv was asking if you are plugged into the Test Socket?
If so, have you checked that all your extension socket are dead by plugging in a phone with a filter at each?
Re: Pleae can you check line stats ?
10-05-2013 7:38 AM
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Re: Pleae can you check line stats ?
10-05-2013 8:13 AM
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Re: Pleae can you check line stats ?
10-05-2013 9:00 AM
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Quote from: Anotherone Don't get confused by the way, between the Uptime of your PPP Internet session and the Uptime of your sync.
Your remark interested me. I am currently investigating a speed problem/disconnects on my internet which will most likely lead to me starting my own thread later.
My connection has been in sync now for about 2 days, but last night at about midnight the PPP session stopped/restarted.
What does that say about the quality of my line?
Thanks.
dick:blue Quote edited to remain with a forum rule.
Re: Pleae can you check line stats ?
10-05-2013 9:14 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Pleae can you check line stats ?
10-05-2013 9:25 AM
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If this was just a one off, I wouldn't worry about it. If it's more of a concern, start your own thread and give a bit more detail. HTH.
Re: Pleae can you check line stats ?
10-05-2013 12:17 PM
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<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13681845715394.png"/>
We're currently testing your line and will report back with our findings.
Re: Pleae can you check line stats ?
10-05-2013 12:30 PM
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Doesn't look like a line problem at present.
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- Re: Pleae can you check line stats ?