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Platte Media

qtlady
Newbie
Posts: 3
Registered: 07-04-2008

Platte Media

Platte Media appeared out of the blue on my desktop and I can't get rid of it. When I delete it, it always reappears! I ran my antivirus program and it dealt successfully with 3 Trojan horses but I still can't get rid of the icon from my desktop. I tried the same with my Documents and Settings but it is still there. I contacted the support team (always sooo helpful)who suggested I post this query on the Forum.
Has anyone else had this problem?
I'd really appreciate some advice ......
9 REPLIES
Moderator
Moderator
Posts: 17,572
Thanks: 1,102
Fixes: 127
Registered: 11-01-2008

Re: Platte Media

Not sure myself, but pointers here:
http://mbsvictims.org.uk/index.php?topic=6.0
If it is this, best of luck...
[EDIT]
Think your first point of call should be using system restore to get back to a point before you saw this appear.
Will Moderate For Thanks
Community Veteran
Posts: 1,886
Registered: 05-04-2007

Re: Platte Media

I don't think using system restore will resolve this to be honest - a virus will re-appear if system restore is switched on. IIRC
The best thing to do is to turn system restore off, then run the virus scanner, remove the virus if at all possible and then once the system has been confirmed clean, system restore can be safely turned back on.
Moderator
Moderator
Posts: 17,572
Thanks: 1,102
Fixes: 127
Registered: 11-01-2008

Re: Platte Media

Are you getting any requests for payment from this company?
Will Moderate For Thanks
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Platte Media

be very careful googling platte media, they are a porn company associated with MBS, the first five or six entries on google take you to one or the other of these erks Undecided Cry Crazy
Moderator
Moderator
Posts: 17,572
Thanks: 1,102
Fixes: 127
Registered: 11-01-2008

Re: Platte Media

First dodgy one is about 10th on google.co.uk
Will Moderate For Thanks
Community Veteran
Posts: 17,070
Thanks: 1,244
Fixes: 13
Registered: 06-11-2007

Re: Platte Media

Since this was posted, I went to have a look and the site mentioned
http://mbsvictims.org.uk/index.php?topic=6.0
is an excellent source of information on this disreputable company, and the way it works.
It has various methods of removing the "problem" which includes running AVG and anti-spyware, malware removals, etc.... the favourite seems to be prevx which is a link on some of the replies and although I have not been there, probably a good starting point....
The site  mbsvictims.org.uk is a forum site (similar to this one) and it is very helpful to those "in distress"....
Well worth a visit...... for advanced information..... and put it in  your favourites/bookmarks list "just in case"
Wink
qtlady
Newbie
Posts: 3
Registered: 07-04-2008

Re: Platte Media

Thanks for all the suggestions - I'll give them a try.
qtlady
Newbie
Posts: 3
Registered: 07-04-2008

Re: Platte Media

Fingers crossed - I've done it! Took me ages as I'm a bit wary of my computer especially the techno stuff but I followed some advice given on the mbs victims site and it worked.
Thanks again sooo much for helping a silver surfer!
Community Veteran
Posts: 17,070
Thanks: 1,244
Fixes: 13
Registered: 06-11-2007

Re: Platte Media

Glad to hear you are now "problem free" .... and a good recommendation for that mbsvictim site too....
From another "silver surfer"