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Pipe drop?

Community Veteran
Posts: 1,656
Registered: 13-06-2007

Pipe drop?

Did BNG01 just drop?
4 REPLIES
Community Veteran
Posts: 5,109
Thanks: 465
Fixes: 17
Registered: 10-06-2010

Re: Pipe drop?

I really don't think so, those are just graphing glitches, presumably the graphing system fails to obtain the number of users at that time, so there's a gap in the graph.
If all users did get kicked off a gateway, they wouldn't all instantly reappear back on the gateway shortly later. The number of users on that gateway would increase more gradually (see attached image).
Community Gaffer
Community Gaffer
Posts: 13,281
Thanks: 1,050
Fixes: 86
Registered: 04-04-2007

Re: Pipe drop?

Yep, false alarm.
Although it looks like there was a blip around 2am. Likely the result of BT maintenance.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 5,109
Thanks: 465
Fixes: 17
Registered: 10-06-2010

Re: Pipe drop?

Did a lot of users fall off ptn-bng01 a little while ago? And the users got picked up by all the other gateways?
Community Gaffer
Community Gaffer
Posts: 5,146
Thanks: 495
Fixes: 5
Registered: 04-04-2007

Re: Pipe drop?

I think we did have a disconnection in the afternoon, yes.
Kelly Dorset
Broadband Service Manager