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Pings

adamsh
Dabbler
Posts: 21
Registered: ‎08-02-2009

Pings

Hi Guys,
Only recently moved back to Plusnet (3 days).
The first 2 days my Pings were excellent, averaging 9ms (just like my old plusnet days), however today I notice they have double and are between 20ms-24ms.
My old router is having issues where it keeps rebooting itself, unfortunatly my plusnet router has yet to arrive. is it possible inter-leaving has now been enabled on my line because of the router reboots?
I have been keeping a close eye on the errors over the last 3 days, and to be honest the router isnt reporting any errors at all (its a Zyxel 650HW), and my download speeds while slightly lower than my old Nildram speeds are still acceptable.
Thanks in advance for help.
5 REPLIES
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Pings

Hi Adam,
Chances are that interleaving was set to auto, and increased due to the drops in your connection.
I can place an order to remove it if you'd like me to do so.
adamsh
Dabbler
Posts: 21
Registered: ‎08-02-2009

Re: Pings

Thanks for the reply James,
I opened a ticked yesterday and they have advised me they have put an order in and it should be back to normal by Tuesday.
davidhowell
Newbie
Posts: 7
Registered: ‎09-02-2009

Re: Pings

Can I get interleaving off also  please Smiley
Community Gaffer
Community Gaffer
Posts: 13,575
Thanks: 1,252
Fixes: 103
Registered: ‎04-04-2007

Re: Pings

Quote from: davidhowell
Can I get interleaving off also  please Smiley

I've placed an order for you that should complete at some point tomorrow Smiley

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Pings

Adam - I've placed your order too.