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- Re: Pings
Pings
08-02-2009 3:18 PM
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Hi Guys,
Only recently moved back to Plusnet (3 days).
The first 2 days my Pings were excellent, averaging 9ms (just like my old plusnet days), however today I notice they have double and are between 20ms-24ms.
My old router is having issues where it keeps rebooting itself, unfortunatly my plusnet router has yet to arrive. is it possible inter-leaving has now been enabled on my line because of the router reboots?
I have been keeping a close eye on the errors over the last 3 days, and to be honest the router isnt reporting any errors at all (its a Zyxel 650HW), and my download speeds while slightly lower than my old Nildram speeds are still acceptable.
Thanks in advance for help.
Only recently moved back to Plusnet (3 days).
The first 2 days my Pings were excellent, averaging 9ms (just like my old plusnet days), however today I notice they have double and are between 20ms-24ms.
My old router is having issues where it keeps rebooting itself, unfortunatly my plusnet router has yet to arrive. is it possible inter-leaving has now been enabled on my line because of the router reboots?
I have been keeping a close eye on the errors over the last 3 days, and to be honest the router isnt reporting any errors at all (its a Zyxel 650HW), and my download speeds while slightly lower than my old Nildram speeds are still acceptable.
Thanks in advance for help.
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Re: Pings
09-02-2009 2:25 PM
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Hi Adam,
Chances are that interleaving was set to auto, and increased due to the drops in your connection.
I can place an order to remove it if you'd like me to do so.
Chances are that interleaving was set to auto, and increased due to the drops in your connection.
I can place an order to remove it if you'd like me to do so.
Message 2 of 6
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Re: Pings
09-02-2009 6:43 PM
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Thanks for the reply James,
I opened a ticked yesterday and they have advised me they have put an order in and it should be back to normal by Tuesday.
I opened a ticked yesterday and they have advised me they have put an order in and it should be back to normal by Tuesday.
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Re: Pings
09-02-2009 9:18 PM
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Can I get interleaving off also please
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Re: Pings
09-02-2009 11:20 PM
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Quote from: davidhowell Can I get interleaving off also please
I've placed an order for you that should complete at some point tomorrow
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 5 of 6
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Re: Pings
10-02-2009 1:30 PM
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Adam - I've placed your order too.
Message 6 of 6
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