Pings

[#1]

Hi Guys,
Only recently moved back to Plusnet (3 days).
The first 2 days my Pings were excellent, averaging 9ms (just like my old plusnet days), however today I notice they have double and are between 20ms-24ms.
My old router is having issues where it keeps rebooting itself, unfortunatly my plusnet router has yet to arrive. is it possible inter-leaving has now been enabled on my line because of the router reboots?
I have been keeping a close eye on the errors over the last 3 days, and to be honest the router isnt reporting any errors at all (its a Zyxel 650HW), and my download speeds while slightly lower than my old Nildram speeds are still acceptable.
Thanks in advance for help.

[#2]

Hi Adam,
Chances are that interleaving was set to auto, and increased due to the drops in your connection.
I can place an order to remove it if you'd like me to do so.

[#3]

Thanks for the reply James,
I opened a ticked yesterday and they have advised me they have put an order in and it should be back to normal by Tuesday.

[#4]

Can I get interleaving off also  please

[#5]

Quote from: davidhowell

Can I get interleaving off also  please

I've placed an order for you that should complete at some point tomorrow

[#6]

Adam - I've placed your order too.