Ping & Upload prpblems - test please
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Ping & Upload prpblems - test please
29-01-2014 3:45 PM
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http://www.speedtest.net/my-result/3267703589
Many, many thanks
Dave
Re: Ping & Upload prpblems - test please
29-01-2014 3:49 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Ping & Upload prpblems - test please
29-01-2014 4:02 PM
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1) Router stats
Status
ADSL Status
Parameters
DSP Firmware Version A2pB025f.d22k
DMT Status No Defect
Operational Mode ADSL2+
Upstream 444
Downstream 15447
SNR Margin(Upstream) 29.6
SNR Margin(Downstream) 3.3
Line Attenuation(Upstream) 14.3
Line Attenuation(Downstream) 25.5
2) BT Speedtest
1. Best Effort Test: -provides background information.
Download Speed
0.3 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.3 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 13.63 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.01 Mbps
0 Mbps 0.45 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.01Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
3) Current Line speed
Estimated line speed:
11Mb (This may vary between 6.5Mb and 15Mb) - Checked on 2014-01-28 21:18:38
Current line speed:
13.4 Mb
Dave
Re: Ping & Upload prpblems - test please
29-01-2014 4:10 PM
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Are you connected to the router wired or wireless? If it's wireless could you repeat the speed test wired please.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Ping & Upload prpblems - test please
29-01-2014 4:12 PM
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As jelv says, it does all look correct (except for the speed test result) - though I've bumped your profile on our side from 13400 to 13600 to match the one on BTs side. We could do with uncapping the upstream as well, but that probably is best left until after the speed's improved - guessing a router reboot doesn't improve anything?
Re: Ping & Upload prpblems - test please
29-01-2014 4:20 PM
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Dave
Re: Ping & Upload prpblems - test please
29-01-2014 4:33 PM
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http://www.speedtest.net/my-result/3267869190
Is there anything else that can be done or do I need to get hold of a spare router ?
Dave
Re: Ping & Upload prpblems - test please
29-01-2014 4:59 PM
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Re: Ping & Upload prpblems - test please
29-01-2014 5:29 PM
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1. Best Effort Test: -provides background information.
Download Speed
11.4 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 11.4 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 13.44 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.01 Mbps
0 Mbps 0.45 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.01Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
Back on usual logon, same problem as before ...
Dave
Re: Ping & Upload prpblems - test please
29-01-2014 5:36 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Ping & Upload prpblems - test please
30-01-2014 11:03 PM
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1. Best Effort Test: -provides background information.
Download Speed
10.78 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speed achieved during the test was - 10.78 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 13.17 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.06 Mbps
0 Mbps 0.45 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.06Mbps
A dditional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
We were unable to identify any performance problem with your service at
this time.
It is possible that any problem you are currently, or had previously
experienced may have been caused by traffic congestion on the Internet
or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please
contact the administrator of that server in the first instance.
Please
Is there anything else that can be done ?
Many thanks in advance.
Dave
Re: Ping & Upload prpblems - test please
31-01-2014 6:47 AM
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Matt, would you mind uncapping my upload as suggested by Jelv & over the next few days I wulll try & work put whether it has been the change of router or a mystry improvement in the line.
Dave
Re: Ping & Upload prpblems - test please
31-01-2014 10:55 AM
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Re: Ping & Upload prpblems - test please
03-02-2014 6:10 PM
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http://www.speedtest.net/my-result/3279948532
Many thanks to Matt for uncapping & Jelv for being right !
Before the improvement today, I was about to start blaming the Avast anti virus as I had noticed that the iPad speedtest was consistently returning the "required" results where the laptops were not, however there now appears to be no need to investigate further (if it isn't broke don't fix it !)
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