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Ping all over the shot

kenneth50
Grafter
Posts: 50
Registered: 13-01-2014

Ping all over the shot

Hello again.
I am currently getting issues with ping again but this time without packet loss. Doesn't matter if i am connected via Wired or Wireless (currently wired) it would seem that the pings are all over the shot.
I am still unable to play online without getting kicked from UK based servers due to high ping, which most UK servers i play on have a 80ms Ping limited and then you get kicked. I have been kicked a few times for 150ms+. No during these online sessions i have all background services disabled that uses the upload segment (Cloud based etc) and i am also the only one using the internet connection.
I have also ran Spybot Malwarebtyes ESET scans and come completely clean.
I have even changed router to see if this solves the issue but it doesn't so here is pings, tracerts and pathpings for plus.net and bbc.co.uk
PINGS:

Pinging plus.net [212.159.8.2] with 32 bytes of data:
Reply from 212.159.8.2: bytes=32 time=403ms TTL=246
Reply from 212.159.8.2: bytes=32 time=391ms TTL=246
Reply from 212.159.8.2: bytes=32 time=313ms TTL=246
Reply from 212.159.8.2: bytes=32 time=164ms TTL=246
Reply from 212.159.8.2: bytes=32 time=37ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=39ms TTL=246
Reply from 212.159.8.2: bytes=32 time=40ms TTL=246
Reply from 212.159.8.2: bytes=32 time=40ms TTL=246
Reply from 212.159.8.2: bytes=32 time=48ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=41ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=40ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=37ms TTL=246
Reply from 212.159.8.2: bytes=32 time=40ms TTL=246
Reply from 212.159.8.2: bytes=32 time=37ms TTL=246
Reply from 212.159.8.2: bytes=32 time=39ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=39ms TTL=246
Reply from 212.159.8.2: bytes=32 time=39ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=42ms TTL=246
Reply from 212.159.8.2: bytes=32 time=41ms TTL=246
Reply from 212.159.8.2: bytes=32 time=40ms TTL=246
Reply from 212.159.8.2: bytes=32 time=70ms TTL=246
Reply from 212.159.8.2: bytes=32 time=50ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=41ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=39ms TTL=246
Reply from 212.159.8.2: bytes=32 time=37ms TTL=246
Reply from 212.159.8.2: bytes=32 time=135ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=39ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=40ms TTL=246
Reply from 212.159.8.2: bytes=32 time=41ms TTL=246
Reply from 212.159.8.2: bytes=32 time=43ms TTL=246
Reply from 212.159.8.2: bytes=32 time=41ms TTL=246
Reply from 212.159.8.2: bytes=32 time=39ms TTL=246
Reply from 212.159.8.2: bytes=32 time=40ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=41ms TTL=246
Reply from 212.159.8.2: bytes=32 time=41ms TTL=246
Reply from 212.159.8.2: bytes=32 time=43ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=39ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=42ms TTL=246
Reply from 212.159.8.2: bytes=32 time=39ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=39ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=42ms TTL=246
Reply from 212.159.8.2: bytes=32 time=41ms TTL=246
Reply from 212.159.8.2: bytes=32 time=39ms TTL=246
Reply from 212.159.8.2: bytes=32 time=40ms TTL=246
Reply from 212.159.8.2: bytes=32 time=37ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=229ms TTL=246
Reply from 212.159.8.2: bytes=32 time=502ms TTL=246
Reply from 212.159.8.2: bytes=32 time=422ms TTL=246
Reply from 212.159.8.2: bytes=32 time=74ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=40ms TTL=246
Reply from 212.159.8.2: bytes=32 time=41ms TTL=246
Reply from 212.159.8.2: bytes=32 time=39ms TTL=246
Reply from 212.159.8.2: bytes=32 time=41ms TTL=246
Reply from 212.159.8.2: bytes=32 time=44ms TTL=246
Reply from 212.159.8.2: bytes=32 time=45ms TTL=246
Reply from 212.159.8.2: bytes=32 time=39ms TTL=246
Ping statistics for 212.159.8.2:
    Packets: Sent = 83, Received = 83, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 37ms, Maximum = 502ms, Average = 67ms

Pinging bbc.co.uk [212.58.246.104] with 32 bytes of data:
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=34ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=34ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=31ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=31ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=418ms TTL=55
Reply from 212.58.246.104: bytes=32 time=63ms TTL=55
Reply from 212.58.246.104: bytes=32 time=291ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=158ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=36ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=34ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=34ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=34ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=31ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=34ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=31ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=31ms TTL=55
Reply from 212.58.246.104: bytes=32 time=259ms TTL=55
Reply from 212.58.246.104: bytes=32 time=455ms TTL=55
Reply from 212.58.246.104: bytes=32 time=98ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=34ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=35ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=34ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=34ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=34ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=34ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=31ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=155ms TTL=55
Reply from 212.58.246.104: bytes=32 time=91ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=46ms TTL=55
Reply from 212.58.246.104: bytes=32 time=55ms TTL=55
Reply from 212.58.246.104: bytes=32 time=877ms TTL=55
Reply from 212.58.246.104: bytes=32 time=398ms TTL=55
Reply from 212.58.246.104: bytes=32 time=43ms TTL=55
Reply from 212.58.246.104: bytes=32 time=34ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=33ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=34ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=34ms TTL=55
Reply from 212.58.246.104: bytes=32 time=32ms TTL=55
Reply from 212.58.246.104: bytes=32 time=31ms TTL=55
Ping statistics for 212.58.246.104:
    Packets: Sent = 169, Received = 169, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 31ms, Maximum = 877ms, Average = 49ms

PATHPINGS:

Tracing route to plus.net [212.159.8.2]
over a maximum of 30 hops:
  0  solidus1983-gmc.home.gateway [192.168.1.102]
  1  home.gateway.home.gateway [192.168.1.254]
  2  lo0-central10.pcl-ag04.plus.net [195.166.128.185]
  3  link-a-central10.pcl-gw01.plus.net [212.159.2.172]
  4  xe-0-2-0.pcl-cr01.plus.net [212.159.0.204]
  5  ae1.ptw-cr01.plus.net [195.166.129.0]
  6  te9-4.ptn-gw01.plus.net [195.166.129.33]
  7  gi5-1.peh-cr02.plus.net [84.93.232.61]
  8  po5.peh-cr01.plus.net [84.93.232.16]
  9  vlan2657.peh-elb01.plus.net [84.93.232.44]
10  portal.plus.net [212.159.8.2]
Computing statistics for 250 seconds...
            Source to Here  This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                          solidus1983-gmc.home.gateway [192.168.1.102]
                                0/ 100 =  0%  |
  1    6ms    0/ 100 =  0%    0/ 100 =  0%  home.gateway.home.gateway [192.168.1.254]
                                0/ 100 =  0%  |
  2  52ms    0/ 100 =  0%    0/ 100 =  0%  lo0-central10.pcl-ag04.plus.net [195.166.128.185]
                                0/ 100 =  0%  |
  3  45ms    0/ 100 =  0%    0/ 100 =  0%  link-a-central10.pcl-gw01.plus.net [212.159.2.172]
                                0/ 100 =  0%  |
  4  54ms    0/ 100 =  0%    0/ 100 =  0%  xe-0-2-0.pcl-cr01.plus.net [212.159.0.204]
                                0/ 100 =  0%  |
  5  40ms    0/ 100 =  0%    0/ 100 =  0%  ae1.ptw-cr01.plus.net [195.166.129.0]
                                0/ 100 =  0%  |
  6  39ms    0/ 100 =  0%    0/ 100 =  0%  te9-4.ptn-gw01.plus.net [195.166.129.33]
                                0/ 100 =  0%  |
  7  56ms    0/ 100 =  0%    0/ 100 =  0%  gi5-1.peh-cr02.plus.net [84.93.232.61]
                                0/ 100 =  0%  |
  8  53ms    0/ 100 =  0%    0/ 100 =  0%  po5.peh-cr01.plus.net [84.93.232.16]
                                0/ 100 =  0%  |
  9  60ms    0/ 100 =  0%    0/ 100 =  0%  vlan2657.peh-elb01.plus.net [84.93.232.44]
                                0/ 100 =  0%  |
10  59ms    0/ 100 =  0%    0/ 100 =  0%  portal.plus.net [212.159.8.2]
Trace complete.

Tracing route to bbc.co.uk [212.58.246.103]
over a maximum of 30 hops:
  0  solidus1983-gmc.home.gateway [192.168.1.102]
  1  home.gateway.home.gateway [192.168.1.254]
  2  lo0-central10.pcl-ag04.plus.net [195.166.128.185]
  3  link-b-central10.pcl-gw02.plus.net [212.159.2.174]
  4  xe-0-2-0.pcl-cr02.plus.net [212.159.0.206]
  5  ae2.pcl-cr01.plus.net [195.166.129.6]
  6  ae1.ptw-cr01.plus.net [195.166.129.0]
  7  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  8    *        *        *   
Computing statistics for 175 seconds...
            Source to Here  This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                          solidus1983-gmc.home.gateway [192.168.1.102]
                                0/ 100 =  0%  |
  1  25ms    1/ 100 =  1%    1/ 100 =  1%  home.gateway.home.gateway [192.168.1.254]
                                0/ 100 =  0%  |
  2  61ms    0/ 100 =  0%    0/ 100 =  0%  lo0-central10.pcl-ag04.plus.net [195.166.128.185]
                                0/ 100 =  0%  |
  3  43ms    0/ 100 =  0%    0/ 100 =  0%  link-b-central10.pcl-gw02.plus.net [212.159.2.174]
                                0/ 100 =  0%  |
  4  46ms    1/ 100 =  1%    1/ 100 =  1%  xe-0-2-0.pcl-cr02.plus.net [212.159.0.206]
                                0/ 100 =  0%  |
  5  48ms    0/ 100 =  0%    0/ 100 =  0%  ae2.pcl-cr01.plus.net [195.166.129.6]
                                0/ 100 =  0%  |
  6  54ms    0/ 100 =  0%    0/ 100 =  0%  ae1.ptw-cr01.plus.net [195.166.129.0]
                                1/ 100 =  1%  |
  7  42ms    1/ 100 =  1%    0/ 100 =  0%  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
Trace complete.

TRACERT:


Tracing route to plus.net [212.159.8.2]
over a maximum of 30 hops:
  1    2 ms    1 ms    3 ms  home.gateway.home.gateway [192.168.1.254]
  2    32 ms    34 ms    56 ms  lo0-central10.pcl-ag04.plus.net [195.166.128.185]
  3    32 ms    32 ms    33 ms  link-a-central10.pcl-gw01.plus.net [212.159.2.172]
  4    32 ms    31 ms    32 ms  xe-0-2-0.pcl-cr01.plus.net [212.159.0.204]
  5    32 ms    34 ms    34 ms  ae1.ptw-cr01.plus.net [195.166.129.0]
  6    33 ms    51 ms    33 ms  te9-4.ptn-gw01.plus.net [195.166.129.33]
  7    38 ms    38 ms    38 ms  gi5-1.peh-cr02.plus.net [84.93.232.61]
  8    39 ms    43 ms    39 ms  po5.peh-cr01.plus.net [84.93.232.16]
  9    41 ms    38 ms    43 ms  vlan2657.peh-elb01.plus.net [84.93.232.44]
10    39 ms    40 ms    42 ms  portal.plus.net [212.159.8.2]
Trace complete.

Tracing route to bbc.co.uk [212.58.244.18]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  home.gateway.home.gateway [192.168.1.254]
  2    34 ms    33 ms    32 ms  lo0-central10.pcl-ag04.plus.net [195.166.128.185]
  3    32 ms    32 ms    33 ms  link-a-central10.pcl-gw01.plus.net [212.159.2.172]
  4    31 ms    36 ms    32 ms  xe-0-2-0.pcl-cr01.plus.net [212.159.0.204]
  5    32 ms    32 ms    32 ms  ae1.ptw-cr01.plus.net [195.166.129.0]
  6    31 ms    32 ms    32 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  7    *        *        *    Request timed out.
  8    *        *        *    Request timed out.
  9    36 ms    33 ms    33 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
10    33 ms    32 ms    32 ms  132.185.255.149
11    34 ms    32 ms    33 ms  fmt-vip72.telhc.bbc.co.uk [212.58.244.18]
Trace complete.

Now as you can see its blips about like crazy. Now i am on Gateway PCL-AG04. It seems ok during the day but really gets worse in the evenings until after 01:30 then it goes back to a stable ping so any insight would be nice.
10 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 4
Registered: 24-07-2014

Re: Ping all over the shot

Based on the stats provided, I initially at least, I'd thought this could be an exchange issue. I've checked others on your exchange but I can't find any fault. I'd suggest you raise this back to us (faults.plus.net) so we can investigate further for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
kenneth50
Grafter
Posts: 50
Registered: 13-01-2014

Re: Ping all over the shot

Thanks for your reply @plusnettony .
Here are results from test doing just now.
PING:

Pinging plus.net [212.159.8.2] with 32 bytes of data:
Reply from 212.159.8.2: bytes=32 time=38ms TTL=246
Reply from 212.159.8.2: bytes=32 time=40ms TTL=246
Reply from 212.159.8.2: bytes=32 time=43ms TTL=246
Reply from 212.159.8.2: bytes=32 time=41ms TTL=246
Ping statistics for 212.159.8.2:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 38ms, Maximum = 43ms, Average = 40ms

Pinging bbc.co.uk [212.58.244.18] with 32 bytes of data:
Reply from 212.58.244.18: bytes=32 time=35ms TTL=54
Reply from 212.58.244.18: bytes=32 time=31ms TTL=54
Reply from 212.58.244.18: bytes=32 time=32ms TTL=54
Reply from 212.58.244.18: bytes=32 time=32ms TTL=54
Ping statistics for 212.58.244.18:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 31ms, Maximum = 35ms, Average = 32ms

TRACERT:

Tracing route to plus.net [212.159.8.2]
over a maximum of 30 hops:
  1    2 ms    2 ms    1 ms  home.gateway.home.gateway [192.168.1.254]
  2    34 ms    31 ms    43 ms  lo0-central10.pcl-ag04.plus.net [195.166.128.185]
  3    35 ms    32 ms    33 ms  link-a-central10.pcl-gw01.plus.net [212.159.2.172]
  4    31 ms    30 ms    31 ms  xe-0-2-0.pcl-cr01.plus.net [212.159.0.204]
  5    32 ms    32 ms    32 ms  po2.pcl-gw01.plus.net [195.166.129.41]
  6    51 ms    40 ms    39 ms  gi5-8.ptp-cr01.plus.net [84.93.224.48]
  7    39 ms    39 ms    39 ms  po6.peh-cr01.plus.net [84.93.232.57]
  8    39 ms    39 ms    39 ms  vlan2657.peh-elb01.plus.net [84.93.232.44]
  9    54 ms    39 ms    41 ms  portal.plus.net [212.159.8.2]
Trace complete.

Tracing route to bbc.co.uk [212.58.246.104]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  home.gateway.home.gateway [192.168.1.254]
  2    35 ms    33 ms    33 ms  lo0-central10.pcl-ag04.plus.net [195.166.128.185]
  3    31 ms    32 ms    32 ms  link-a-central10.pcl-gw01.plus.net [212.159.2.172]
  4    32 ms    31 ms    31 ms  xe-0-2-0.pcl-cr01.plus.net [212.159.0.204]
  5    45 ms    32 ms    32 ms  ae1.ptw-cr01.plus.net [195.166.129.0]
  6    32 ms    31 ms    32 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  7    *        *        *    Request timed out.
  8    91 ms    76 ms    34 ms  ae0.er02.cwwtf.bbc.co.uk [132.185.254.90]
  9    33 ms    33 ms    33 ms  132.185.255.165
10    47 ms    33 ms    33 ms  fmt-vip133.cwwtf.bbc.co.uk [212.58.246.104]
Trace complete.

PATHPING:


Tracing route to plus.net [212.159.8.2]
over a maximum of 30 hops:
  0  solidus1983-gmc.home.gateway [192.168.1.102]
  1  home.gateway.home.gateway [192.168.1.254]
  2  lo0-central10.pcl-ag04.plus.net [195.166.128.185]
  3  link-a-central10.pcl-gw01.plus.net [212.159.2.172]
  4  xe-0-2-0.pcl-cr01.plus.net [212.159.0.204]
  5  ae1.ptw-cr01.plus.net [195.166.129.0]
  6  te9-4.ptn-gw01.plus.net [195.166.129.33]
  7  gi5-1.peh-cr02.plus.net [84.93.232.61]
  8  po5.peh-cr01.plus.net [84.93.232.16]
  9  vlan2657.peh-elb01.plus.net [84.93.232.44]
10  portal.plus.net [212.159.8.2]
Computing statistics for 250 seconds...
            Source to Here  This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                          solidus1983-gmc.home.gateway [192.168.1.102]
                                0/ 100 =  0%  |
  1    1ms    0/ 100 =  0%    0/ 100 =  0%  home.gateway.home.gateway [192.168.1.254]
                                0/ 100 =  0%  |
  2  40ms    0/ 100 =  0%    0/ 100 =  0%  lo0-central10.pcl-ag04.plus.net [195.166.128.185]
                                0/ 100 =  0%  |
  3  32ms    0/ 100 =  0%    0/ 100 =  0%  link-a-central10.pcl-gw01.plus.net [212.159.2.172]
                                0/ 100 =  0%  |
  4  35ms    0/ 100 =  0%    0/ 100 =  0%  xe-0-2-0.pcl-cr01.plus.net [212.159.0.204]
                                0/ 100 =  0%  |
  5  33ms    0/ 100 =  0%    0/ 100 =  0%  ae1.ptw-cr01.plus.net [195.166.129.0]
                                0/ 100 =  0%  |
  6  32ms    0/ 100 =  0%    0/ 100 =  0%  te9-4.ptn-gw01.plus.net [195.166.129.33]
                                0/ 100 =  0%  |
  7  40ms    0/ 100 =  0%    0/ 100 =  0%  gi5-1.peh-cr02.plus.net [84.93.232.61]
                                0/ 100 =  0%  |
  8  40ms    0/ 100 =  0%    0/ 100 =  0%  po5.peh-cr01.plus.net [84.93.232.16]
                                0/ 100 =  0%  |
  9  42ms    0/ 100 =  0%    0/ 100 =  0%  vlan2657.peh-elb01.plus.net [84.93.232.44]
                                0/ 100 =  0%  |
10  43ms    0/ 100 =  0%    0/ 100 =  0%  portal.plus.net [212.159.8.2]
Trace complete.

Tracing route to bbc.co.uk [212.58.246.103]
over a maximum of 30 hops:
  0  solidus1983-gmc.home.gateway [192.168.1.102]
  1  home.gateway.home.gateway [192.168.1.254]
  2  lo0-central10.pcl-ag04.plus.net [195.166.128.185]
  3  link-b-central10.pcl-gw02.plus.net [212.159.2.174]
  4  xe-0-2-0.pcl-cr02.plus.net [212.159.0.206]
  5  ae2.pcl-cr01.plus.net [195.166.129.6]
  6  ae1.ptw-cr01.plus.net [195.166.129.0]
  7  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  8    *        *        *   
Computing statistics for 175 seconds...
            Source to Here  This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                          solidus1983-gmc.home.gateway [192.168.1.102]
                                0/ 100 =  0%  |
  1    2ms    0/ 100 =  0%    0/ 100 =  0%  home.gateway.home.gateway [192.168.1.254]
                                0/ 100 =  0%  |
  2  44ms    0/ 100 =  0%    0/ 100 =  0%  lo0-central10.pcl-ag04.plus.net [195.166.128.185]
                                0/ 100 =  0%  |
  3  43ms    0/ 100 =  0%    0/ 100 =  0%  link-b-central10.pcl-gw02.plus.net [212.159.2.174]
                                0/ 100 =  0%  |
  4  39ms    0/ 100 =  0%    0/ 100 =  0%  xe-0-2-0.pcl-cr02.plus.net [212.159.0.206]
                                0/ 100 =  0%  |
  5  39ms    0/ 100 =  0%    0/ 100 =  0%  ae2.pcl-cr01.plus.net [195.166.129.6]
                                0/ 100 =  0%  |
  6  40ms    0/ 100 =  0%    0/ 100 =  0%  ae1.ptw-cr01.plus.net [195.166.129.0]
                                0/ 100 =  0%  |
  7  38ms    0/ 100 =  0%    0/ 100 =  0%  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
Trace complete.

I have also thought this would be not just the exchange but possibly to load on the gateway or somewhere down the network. As for raising a fault not so sure if its going to get the issue solved after all even me asking for a IP profile to updated via the faults tickets gets talks of getting BTOR out and as i know that BTOR doesn't even take packet loss as sign of a issue or frankly any graphs that show any issue is it really wise to open a ticket.
Baring in mind that i have recently had packetloss issues and random disconnects which are weird on their on merrit as all the normal QLT comes back as slient as death (It should after all its double RF3 filtered by means of a MKIII Pre-filtered faceplate and a RF3 inline filter before that), Showing my SNRM, HLOG, QLT graphs to a BTOR Engineer will always get i don't know what that means response when they are at the premises.
Anyways will update the post again with another set of tests tonight just after 7pm where the issue starts again.
kenneth50
Grafter
Posts: 50
Registered: 13-01-2014

Re: Ping all over the shot

Just had a e-mail to inform me of a RESYNC, this is only happening as i am using my Billion Router again and running graphs just incase

This is to let you know that a resync/restart occurred on your line at 27-01-2015 12:58 local time (+/- 1 minute).
Reason: 1 RDI/DLM
Current Downstream Sync Rate is now 7065kbps
Current Upstream Sync Rate is now 780kbps


Edit: Decided to run again as in-game ping was 999 in bursts only myself on the network no tablets ors phones connected at all to the network.
PING:


Pinging plus.net [212.159.9.2] with 32 bytes of data:
Reply from 212.159.9.2: bytes=32 time=119ms TTL=248
Reply from 212.159.9.2: bytes=32 time=46ms TTL=248
Reply from 212.159.9.2: bytes=32 time=90ms TTL=248
Reply from 212.159.9.2: bytes=32 time=38ms TTL=248
Ping statistics for 212.159.9.2:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 38ms, Maximum = 119ms, Average = 73ms

Pinging bbc.co.uk [212.58.246.104] with 32 bytes of data:
Reply from 212.58.246.104: bytes=32 time=37ms TTL=56
Reply from 212.58.246.104: bytes=32 time=44ms TTL=56
Reply from 212.58.246.104: bytes=32 time=34ms TTL=56
Reply from 212.58.246.104: bytes=32 time=32ms TTL=56
Ping statistics for 212.58.246.104:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 32ms, Maximum = 44ms, Average = 36ms


TRACERT:

Tracing route to plus.net [212.159.9.2]
over a maximum of 30 hops:
  1    1 ms    1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2    30 ms    31 ms    34 ms  lo0-central10.ptn-ag04.plus.net [195.166.128.193]
  3    30 ms    29 ms    30 ms  link-a-central10.ptn-gw01.plus.net [212.159.2.140]
  4    31 ms    36 ms    29 ms  xe-8-2-0.ptw-cr01.plus.net [212.159.0.116]
  5    29 ms    30 ms    29 ms  ae1.pcl-cr01.plus.net [195.166.129.1]
  6    30 ms    29 ms    31 ms  po2.pcl-gw01.plus.net [195.166.129.41]
  7    38 ms    37 ms    41 ms  gi5-8.ptp-cr01.plus.net [84.93.224.48]
  8    52 ms    46 ms    43 ms  vlan2657.ptp-elb01.plus.net [84.93.224.36]
  9    37 ms    43 ms    36 ms  portal.plus.net [212.159.9.2]
Trace complete.

Tracing route to bbc.co.uk [212.58.246.104]
over a maximum of 30 hops:
  1    1 ms    2 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2    30 ms    31 ms    31 ms  lo0-central10.ptn-ag04.plus.net [195.166.128.193]
  3    45 ms    31 ms    48 ms  link-b-central10.ptn-gw02.plus.net [212.159.2.142]
  4    28 ms    30 ms    29 ms  xe-8-2-0.ptw-cr02.plus.net [212.159.0.118]
  5    30 ms    29 ms    30 ms  ae2.ptw-cr01.plus.net [195.166.129.4]
  6    30 ms    30 ms    29 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  7    *        *        *    Request timed out.
  8    30 ms    30 ms    31 ms  ae0.er02.cwwtf.bbc.co.uk [132.185.254.90]
  9    31 ms    32 ms    31 ms  132.185.255.165
10    63 ms    72 ms    62 ms  fmt-vip133.cwwtf.bbc.co.uk [212.58.246.104]
Trace complete.

PATHPING:


Tracing route to plus.net [212.159.9.2]
over a maximum of 30 hops:
  0  solidus1983-gmc.home.gateway [192.168.1.102]
  1  home.gateway.home.gateway [192.168.1.254]
  2  lo0-central10.ptn-ag04.plus.net [195.166.128.193]
  3  link-a-central10.ptn-gw01.plus.net [212.159.2.140]
  4  xe-8-2-0.ptw-cr01.plus.net [212.159.0.116]
  5  ae1.pcl-cr01.plus.net [195.166.129.1]
  6  po2.pcl-gw01.plus.net [195.166.129.41]
  7  gi5-8.ptp-cr01.plus.net [84.93.224.48]
  8  vlan2657.ptp-elb01.plus.net [84.93.224.36]
  9  portal.plus.net [212.159.9.2]
Computing statistics for 225 seconds...
            Source to Here  This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                          solidus1983-gmc.home.gateway [192.168.1.102]
                                0/ 100 =  0%  |
  1    3ms    0/ 100 =  0%    0/ 100 =  0%  home.gateway.home.gateway [192.168.1.254]
                                0/ 100 =  0%  |
  2  40ms    0/ 100 =  0%    0/ 100 =  0%  lo0-central10.ptn-ag04.plus.net [195.166.128.193]
                                0/ 100 =  0%  |
  3  33ms    1/ 100 =  1%    1/ 100 =  1%  link-a-central10.ptn-gw01.plus.net [212.159.2.140]
                                0/ 100 =  0%  |
  4  35ms    1/ 100 =  1%    1/ 100 =  1%  xe-8-2-0.ptw-cr01.plus.net [212.159.0.116]
                                0/ 100 =  0%  |
  5  40ms    0/ 100 =  0%    0/ 100 =  0%  ae1.pcl-cr01.plus.net [195.166.129.1]
                                0/ 100 =  0%  |
  6  37ms    0/ 100 =  0%    0/ 100 =  0%  po2.pcl-gw01.plus.net [195.166.129.41]
                                0/ 100 =  0%  |
  7  42ms    0/ 100 =  0%    0/ 100 =  0%  gi5-8.ptp-cr01.plus.net [84.93.224.48]
                                0/ 100 =  0%  |
  8  44ms    0/ 100 =  0%    0/ 100 =  0%  vlan2657.ptp-elb01.plus.net [84.93.224.36]
                                0/ 100 =  0%  |
  9  49ms    0/ 100 =  0%    0/ 100 =  0%  portal.plus.net [212.159.9.2]
Trace complete.

Tracing route to bbc.co.uk [212.58.246.103]
over a maximum of 30 hops:
  0  solidus1983-gmc.home.gateway [192.168.1.102]
  1  home.gateway.home.gateway [192.168.1.254]
  2  lo0-central10.ptn-ag04.plus.net [195.166.128.193]
  3  link-a-central10.ptn-gw01.plus.net [212.159.2.140]
  4  xe-8-2-0.ptw-cr01.plus.net [212.159.0.116]
  5  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  6    *        *        *   
Computing statistics for 125 seconds...
            Source to Here  This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                          solidus1983-gmc.home.gateway [192.168.1.102]
                                0/ 100 =  0%  |
  1    2ms    0/ 100 =  0%    0/ 100 =  0%  home.gateway.home.gateway [192.168.1.254]
                                0/ 100 =  0%  |
  2  ---    100/ 100 =100%  100/ 100 =100%  lo0-central10.ptn-ag04.plus.net [195.166.128.193]
                                0/ 100 =  0%  |
  3  31ms    0/ 100 =  0%    0/ 100 =  0%  link-a-central10.ptn-gw01.plus.net [212.159.2.140]
                                0/ 100 =  0%  |
  4  32ms    0/ 100 =  0%    0/ 100 =  0%  xe-8-2-0.ptw-cr01.plus.net [212.159.0.116]
                              100/ 100 =100%  |
  5  ---    100/ 100 =100%    0/ 100 =  0%  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
Trace complete.

These tests have just been performed @ 16:49
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 4
Registered: 24-07-2014

Re: Ping all over the shot

When it goes to faults, it doesn't have to be passed over to BT (though I admit it is most of the time). I never asked what throughput was like on the last tests you did?
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
kenneth50
Grafter
Posts: 50
Registered: 13-01-2014

Re: Ping all over the shot

Here is my through ouptut via wired.
http://www.thinkbroadband.com/speedtest/results.html?id=142245587896570627619

Also just tried playing online and it was getting lag spikes. I was also getting warnings of my ping rate being over 165ms and i would be kicked if it continued.

Live graph of ping TBB
http://www.thinkbroadband.com/ping/share/58cedfcea46efad7cde7456f62cf6669.html
kenneth50
Grafter
Posts: 50
Registered: 13-01-2014

Re: Ping all over the shot

So i have decided to quit Online gaming outright and just browse the internet. You've won! I am not going to take the risk with a Fault ticket and having Enginer 160 arrive just to tell me there is nothing wrong. I give up.
Will start looking into other means of getting a decent internet connection in the time being which will not involve a Fix line. The whole we will do you proud is a joke.
It comes to something when just refreshing a web page will see my ping rate jump to over 1000ms and before you say its my Router i have tried other routers with the same issue being still present, this includes the cruddy TG582N BT HH 2A and HH 3, Billion 7800N HG533. I have tried a few.

Best of it all is TBB has been working great and now its showing that i am not even connected when i am my Whitebox is showing current latency of 120.77 with a 1.77% packetloss with a through output of 5.33mbps.
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 4
Registered: 24-07-2014

Re: Ping all over the shot

We want to investigate further but we need to look further at it, and, if necessary have BT involved.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
kenneth50
Grafter
Posts: 50
Registered: 13-01-2014

Re: Ping all over the shot

One is going to try everything my end first before opening a ticket i want to make sure it doesn't get flagged as a EU issue.
Going to swap back to my crossed flashed TD-W8980 (Using TD-W9980 Fimrware psuhed via TFTP) tonight as that happens to be the best router by far for use with Wired or Wireless connections.
I have reset the WinStock to defaults and ran a sfc /scannow just to make sure and reinstalled all network drivers. Will let you know.
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 4
Registered: 24-07-2014

Re: Ping all over the shot

Thanks for this - I'm sure that between us, we will get to the bottom of this for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
kenneth50
Grafter
Posts: 50
Registered: 13-01-2014

Re: Ping all over the shot

@plusnettony
OK it would seem that the issue has solved itself for now. Able to have two computers online with one watching youtube at 1080p and me online gaming at the same time with only a 25ms increase making the 30ms a 55ms latency run which is very much playable. Connection has also been steady as a rock as well.
IP Profiles are now matching now from BTW and Plusnet which might have been the issue as yesterday plusnets Current line speed: 5.7mbps BTW's IP: was 5.9mbps and the sync rate has been rock steady at 6.7mbps so will see how it goes.
Through output has been the same 5.6-5.7mbps so far its running nicely now. Not sure if its down to the Interleave or not although i miss fastpath we see how it goes.