Phone fault fixed but now speed rubbish
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Phone fault fixed but now speed rubbish
Phone fault fixed but now speed rubbish
01-07-2014 10:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Phone fault fixed but now speed rubbish
01-07-2014 10:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Phone fault fixed but now speed rubbish
01-07-2014 10:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As Terranova667 says, this will be something that the DLM will need to increase as it moves past the fault. If you need a little more info on DLM then you can take a look here to see what it is and how it works.
Ultimately it works on evidence so the more stable the connection is, the more it will nudge the speeds up as time goes on.
Re: Phone fault fixed but now speed rubbish
01-07-2014 2:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Phone fault fixed but now speed rubbish
01-07-2014 2:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Phone fault fixed but now speed rubbish
03-07-2014 10:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Phone fault fixed but now speed rubbish
03-07-2014 11:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There are a couple of spikes of Packet Loss, have the ones at 7pm and 7:30am been noticeable? The Packet Loss overnight is likely caused by Planned Engineer Works which can drop broadband connections for up to 4 hours at a time.
Re: Phone fault fixed but now speed rubbish
07-07-2014 2:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The bt speed tester also no longer works and hasn't since the line fault, (screen shot attached)
Re: Phone fault fixed but now speed rubbish
07-07-2014 4:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Phone fault fixed but now speed rubbish
09-07-2014 12:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Phone fault fixed but now speed rubbish
09-07-2014 1:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The Target Completion Time is 15:00 however this is subject to change due to the nature of service failures.
Re: Phone fault fixed but now speed rubbish
09-07-2014 1:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Phone fault fixed but now speed rubbish