Phone call for moving home : high waiting times
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- Phone call for moving home : high waiting times
09-10-2022 12:56 PM
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Hi,
What are the waiting times on the number to call for communicating a home move?
I have been on the call waiting (forced to listen to some really annoying tunes...) for over 15 minutes.
If the service is unavailable, why not to say so, and avoid waste people time?
Thanks,
marina
Fixed! Go to the fix.
09-10-2022 1:01 PM
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In answer to your first question - very long, especially at weekends - not many call-handlers work then.
Re: Phone call for moving home : high waiting times
09-10-2022 9:26 PM - edited 09-10-2022 9:27 PM
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Hi Marina,
If you can private message me your phone number and when you'll be available for a call, I'll be happy to arrange for someone to call you back next week to arrange the house move.
(You may need to post back once more before you have the right permission to send a private message)
Re: Phone call for moving home : high waiting times
10-10-2022 9:24 AM
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Thank you!
All nicely sorted this morning.
I recommend week days, for calling PlusNet.. that is when PlusNet support and quality of service really shines!
marina
Re: Phone call for moving home : high waiting times
10-10-2022 9:26 AM
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- Phone call for moving home : high waiting times