cancel
Showing results for 
Search instead for 
Did you mean: 

Pemanent error message on account home screen

Turzum
Dabbler
Posts: 11
Thanks: 1
Registered: ‎20-11-2018

Pemanent error message on account home screen

For the past couple of months i've had the following error message on my account homescreen.

An error has occurred

You can't change your products for the moment, you already have a product change in progress.

 

I don't have a product change in progress that I'm awre of. In a prvious post on this forum, I talked about an order with another supplier being cancelled for reasons I never got to the bottom of and I wonder if these issues are linked. Any ideas?

2 REPLIES 2
jab1
Legend
Posts: 16,555
Thanks: 5,204
Fixes: 244
Registered: ‎24-02-2012

Re: Pemanent error message on account home screen

@Turzum They are not linked, but whenever you make any changes to your account, that message is supposed to appear BUT it is supposed to clear when the changes have completed - unfortunately it doesn't, and you have either call up - or wait for a staffer to pick the error up on the forum.

John
Turzum
Dabbler
Posts: 11
Thanks: 1
Registered: ‎20-11-2018

Re: Pemanent error message on account home screen

Ah, OK. Thanks @jab1