Peak-time Congestion
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Peak-time Congestion
28-01-2015 10:08 AM
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For the past few weeks, we have been suffering bad peak-time congestion. Previously, speeds have been fine peak-time.
In the daytime, download speeds are still perfect. The issue gradually resolves by 11pm-midnight.
I have a good line and DLM has always selected a 3dB download profile for years without trouble (keeps sync for 6 months+, speeds fine, SNR stable overnight). Plusnet thought this was causing the problem and reset the profile to 6dB but as I suspected it didn't help.
Re: Peak-time Congestion
28-01-2015 10:15 AM
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Re: Peak-time Congestion
28-01-2015 10:19 AM
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Re: Peak-time Congestion
28-01-2015 10:22 AM
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I'm on a BT Wholesale/Market 1 exchange in north wales
Re: Peak-time Congestion
28-01-2015 10:28 AM
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@ g1000 - Have you raised a fault ticket? The CRT guys on here should pick this up.
Re: Peak-time Congestion
28-01-2015 10:31 AM
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There is an issue currently that is undiagnosed whereby hopping gateways can bring performance back.
Re: Peak-time Congestion
28-01-2015 10:34 AM
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Re: Peak-time Congestion
28-01-2015 10:47 AM
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I hopped between these gateways with no improvement: ptn-ag01, ptn-ag02, pcl-ag01, ptw-ag01, pcl-ag04, ptn-bng01
Re: Peak-time Congestion
28-01-2015 10:52 AM
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Quote from: AndyH @ rhydsnewi - Are you near Wrexham by any chance?
Llanuwchllyn/Bala, so about 30 miles away.
Re: Peak-time Congestion
28-01-2015 10:52 AM
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Re: Peak-time Congestion
28-01-2015 10:58 AM
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Quote from: rhydsnewi Llanuwchllyn/Bala, so about 30 miles away.
There was an issue with Wrexham a couple of weeks ago (it might be related) - http://community.plus.net/forum/index.php/topic,134900.0.html
Are you on Llanuwchllyn exchange? You can check on http://www.dslchecker.bt.com/ by putting in your number.
Re: Peak-time Congestion
28-01-2015 11:23 AM
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Re: Peak-time Congestion
28-01-2015 9:40 PM
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Peak-time congestion again tonight. Hope to get a response from someone at Plusnet soon.
Re: Peak-time Congestion
28-01-2015 9:45 PM
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You can also look at this, although I doubt it's much use - http://www.plus.net/support/service/network_performance/broadband_bandwidth_usage.shtml
Re: Peak-time Congestion
29-01-2015 5:36 PM
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Quote from: AndyH @ g1000 - Have you raised a fault ticket? The CRT guys on here should pick this up.
When will that happen? It's been another day, and still no reply to my post or my ticket.
Quote from: AndyH I don't think they've worked for some time. There are quite a few graphing issues that need fixing.
When will they fix it? Can the Operations team even see the graphs or is the monitoring broken? The webpage says: "Here are some of the graphs used to monitor latency across our network. What you're seeing here is exactly what our Operations team see"
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