Password and user name
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Password and user name
04-11-2014 11:15 AM
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This seems to happen when I shift to another web site.
Truth is like a threshing machine; tender sensibilities must keep out of the way.
Herman Melville
Re: Password and user name
04-11-2014 11:30 AM
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Welcome to the forums.
Can I clarify your question. Are you referring to a login in screen being displayed by the router? Does it look similar to this - http://192.168.1.254 ?
If yes it rather suggests a connectivity or DNS issue.
If you click BACK on your browser and the link you want does it then work?
Next time it happens, can you please login to your router (see above link) and look at the router log to see if it reports a connectivity issue.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Password and user name
04-11-2014 12:31 PM
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I will do as you suggest next time it happens. Cheers.
Truth is like a threshing machine; tender sensibilities must keep out of the way.
Herman Melville
Re: Password and user name
04-11-2014 12:40 PM
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I have a theory (could be irrelevant!) - can you please advise if your WAN address starts with 146.199 - look at the internet connection details in the router.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Password and user name
04-11-2014 1:32 PM
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Re: Password and user name
05-11-2014 3:15 AM
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