Packet loss...

[#1]

Somehow overnight the low speed problem i was experiencing (see link below) has solved itself and i'm now getting around 4600kbps. Only downside is that now whenever i try and play online games, i get a ridiculously high ping and eventually get disconnected from the servers, if i even manage to join one in the first place...
I'm thinking its packet loss, and have run a line quality test on dslreports.com (see link to my results below)
Any ideas what has happened here?
Bt speed tester Results:
Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 5824 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 5000 kbps
    Actual IP throughput achieved during the test was - 4254 kbps
Results of dslreports.com packetloss test: http://www.dslreports.com/linequality/nil/2516188
My forum post on low speed prob: http://community.plus.net/forum/index.php/topic,73950.0.html

[#2]

Personally I wouldn't treat any test results that come from USA servers as accurately representing the reality of your connection, treat them more as "of academic interest".
The connection rate from the above BT speed test is below what your line should be capable of based on the information in your low speed problem thread, and this is why you won't be getting the throughput speeds of around 6M that your friend gets. Can you post the current Router ADSL Line stats (sync/connection rate, attenuation and Noise Margin). We won't be interested in any more BT speedtest results fro a while.
Did you carry out what I suggested in reply #51 & #52 in your low spead thread? you didn't respond - perhaps you could advise the outcome.

[#3]

Sorry, I did cut off all the components, didn't seem to make a difference. The speed is fine as it is, I'm not bothered by that now at all now since it has miraculously doubled overnight. Unfortunately since this has happened I can no longer play online games because of extreme packet loss. Happens in all online games, on all servers, located in UK, Europe, US, doesn't matter...
ADSL Link Downstream Upstream
Connection Speed 5728 kbps 448 kbps
Line Attenuation 40.0 db 22.0 db
Noise Margin 11.1 db 21.0 db
thanks

[#4]

What results do you get from pinging  bbc.co.uk

[#5]

C:\Documents and Settings\Bobby>ping www.bbc.co.uk
Pinging www.bbc.net.uk [212.58.253.67] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 212.58.253.67:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Documents and Settings\Bobby>tracert www.bbc.co.uk
Tracing route to www.bbc.net.uk [212.58.253.67]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    33 ms    31 ms    31 ms  lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
  3    33 ms    31 ms    32 ms  ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
  4    32 ms    31 ms    30 ms  vl23.thn-gw2.plus.net [212.159.4.20]
  5    32 ms    32 ms    32 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  6    31 ms    33 ms    31 ms  212.58.238.149
  7    32 ms    31 ms    32 ms  te12-1.hsw1.cwwtf.bbc.co.uk [212.58.239.234]
  8    *        *        *    Request timed out.
  9    *        *        *    Request timed out.
10    *        *        *    Request timed out.
11    *        *        *    Request timed out.
12    *        *        *    Request timed out.
13    *        *        *    Request timed out.
14    *        *        *    Request timed out.
15    *        * ... etc

[#6]

why is the op's converting bbc.co.uk to bbc.net.uk on there tracert's
C:\Users\*******>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.254.252]
over a maximum of 30 hops:
  1     1 ms     1 ms     1 ms  10.0.0.1
  2    16 ms    15 ms    16 ms  lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
  3    16 ms    15 ms    28 ms  vl604.thn-gw2.plus.net [84.92.4.170]
  4    16 ms    15 ms    17 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  5    16 ms    16 ms    17 ms  212.58.238.133
  6    16 ms    15 ms    15 ms  rdirslb0.thdo.bbc.co.uk [212.58.224.136]
  7    16 ms    16 ms    16 ms  virtual3.rbsov.bbc.co.uk [212.58.254.252]
Trace complete.
EDIT: i see if you use www it converts the address to .net.uk

[#7]

As noted just use bbc.co.uk without the www.

[#8]

Quote from: ASBO

why is the op's converting bbc.co.uk to bbc.net.uk on there tracert's

In DNS ww.bbc.co.uk is a CNAME record pointing to www.bbc.net.uk :-
mike@lucy ~ $ nslookup www.bbc.co.uk
Server:        ::1
Address:        ::1#53
Non-authoritative answer:
www.bbc.co.uk ; canonical name = www.bbc.net.uk.
Name:  www.bbc.net.uk
Address: 212.58.253.68
Mike

[#9]

C:\Documents and Settings\Bobby>ping bbc.co.uk
Pinging bbc.co.uk [212.58.254.252] with 32 bytes of data:
Reply from 212.58.254.252: bytes=32 time=33ms TTL=248
Reply from 212.58.254.252: bytes=32 time=31ms TTL=248
Reply from 212.58.254.252: bytes=32 time=29ms TTL=248
Reply from 212.58.254.252: bytes=32 time=30ms TTL=248
Ping statistics for 212.58.254.252:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 29ms, Maximum = 33ms, Average = 30ms
C:\Documents and Settings\Bobby>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.254.252]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    31 ms    31 ms    31 ms  lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
  3    30 ms    30 ms    30 ms  ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
  4    32 ms    32 ms    31 ms  vl23.thn-gw2.plus.net [212.159.4.20]
  5    29 ms    32 ms    31 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  6    31 ms    31 ms    31 ms  212.58.238.133
  7    31 ms    31 ms    31 ms  rdirslb0.thdo.bbc.co.uk [212.58.224.136]
  8    31 ms    31 ms    31 ms  virtual3.rbsov.bbc.co.uk [212.58.254.252]
Trace complete.

[#10]

try this cmd.
ping -t bbc.co.uk
and to stop it
crtl + c
it keeps the ping going so you will get a better idea of packet loss

[#11]

Those ping times look pretty good for an interleaved line, but keep posting some more as ASBO has suggested.
I'm guessing your issues are more related to some of the network problems that have been affecting a number of users.
As a Gamer, you'll probably be better off having interleaving turned off. If you can't find a setting for this at the member centre to get it turned off, you'll need to raise a ticket.
If your pings seem OK, it may then be best to start a thread on the specific game issue on the Gamers Forum board. ASBO and a few others over there I'm sure will be able to help. In the meantime, post some more pings.

[#12]

@bobby
just done the same test on dslreports and got same results check this link yours and mine are there. mine is on the 3rd page under scootie.
http://www.dslreports.com/linequality/nil?dnsdom=plus.net

[#13]

Quote from: Anotherone

I'm guessing your issues are more related to some of the network problems that have been affecting a number of users.

I'm starting to think so, as using ping -t bbc.co.uk worked succesfully with not packet loss for about 10 minutes. Have raised a ticket and received a reply telling me that packet loss issues may be related to a problem with the network. Hopefully it'll be sorted soon.
Thanks for the advice, i'll raise a ticket to get interleaving turned off too.
Have included a screenshot from in game to give you an idea of the packet loss 

[#14]

do you know what country the games server is in?
try running a ping to somthing in the same country to see if you get any packet loss then

[#15]

doesn't matter what country the server is in, happens whatever server i connect to, EU, US, UK, no difference...
and pinging the same servers out of game through command prompt doesn't give any packet loss......