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Packet Loss

simonhiggs
Grafter
Posts: 27
Registered: ‎19-09-2013

Packet Loss

My Broadband Ping
Similar plots on the Ping Graphs page.
S.
10 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Packet Loss

We've spotted something odd and are getting it looked at.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
destin8
Dabbler
Posts: 20
Registered: ‎20-12-2013

Re: Packet Loss

Jumping in on this... my ping graph is showing the same: http://www.thinkbroadband.com/ping/share/3d49d1d9f8cebc130b39813e3c01d5af.html
Stanman24
Grafter
Posts: 57
Registered: ‎16-12-2013

Re: Packet Loss

Community Gaffer
Community Gaffer
Posts: 5,275
Thanks: 599
Fixes: 5
Registered: ‎04-04-2007

Re: Packet Loss

It looks like it's sorted now.
Kelly Dorset
Broadband Service Manager
destin8
Dabbler
Posts: 20
Registered: ‎20-12-2013

Re: Packet Loss

Yes, mine's fixed -- thank you!
simonhiggs
Grafter
Posts: 27
Registered: ‎19-09-2013

Re: Packet Loss

Thanks chaps,
I've added my details to the TBB Ping Graphs thread.
S.
Finguz
Grafter
Posts: 397
Thanks: 1
Registered: ‎21-02-2013

Re: Packet Loss

Quote from: Chris
We've spotted something odd and are getting it looked at.

Quote from: Kelly
It looks like it's sorted now.

What was the problem?Huh
I ask because this looks just like the loss I was seeing several days ago, and it would be great to finally know what it is/was.
Community Gaffer
Community Gaffer
Posts: 5,275
Thanks: 599
Fixes: 5
Registered: ‎04-04-2007

Re: Packet Loss

One of our fibre links between PCL and PTN/PTW was not very well.  They removed it (which sorted the issue) cleaned and put it back into service.
Kelly Dorset
Broadband Service Manager
simonhiggs
Grafter
Posts: 27
Registered: ‎19-09-2013

Re: Packet Loss

Quote from: Kelly
They removed it (which sorted the issue) cleaned and put it back into service.

More cleaning required, me thinks!
S.
Community Gaffer
Community Gaffer
Posts: 5,275
Thanks: 599
Fixes: 5
Registered: ‎04-04-2007

Re: Packet Loss

Turns out that fibre isn't actually back in service...  Not sure what's happened now.  New problem raised: 79450
Kelly Dorset
Broadband Service Manager