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PPPoA

Devonian
Grafter
Posts: 1,854
Registered: 01-05-2011

PPPoA

The past few weeks PPPoA has dropped randomly, where it has never done this before.
The router always holds line sync though, so is it a PN/Exchange problem?
4 REPLIES
Community Veteran
Posts: 5,172
Thanks: 480
Fixes: 20
Registered: 10-06-2010

Re: PPPoA

Occasionally Plusnet need to do something to one of their gateways, which requires disconnecting everyone who was connected to that particular gateway. Usually there's a message on the service status page about it.
Any work at the exchange is normally done in the early hours of the morning.
Devonian
Grafter
Posts: 1,854
Registered: 01-05-2011

Re: PPPoA

Oh yes I know that mate, but this has been happening quite a lot the past week or 10 days.
It also happens at random times throughout the day.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: PPPoA

Hi Devonian,
I can see this one's in the capable hands of Mr Pettitt - he'll get it sorted for you.
Devonian
Grafter
Posts: 1,854
Registered: 01-05-2011

Re: PPPoA

He will. Smiley
Thank's Chris and Chris, perfect service as ever.