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PPP termination

JamesM
Grafter
Posts: 1,103
Registered: ‎24-06-2009

PPP termination

I had a PPP termination overnight, the first disconnect for ages. Web pages wouldn't load, speed tests were getting stuck and going up and down like a yoyo. I just did a reboot by turning off at the wall plug and the sync has gone up slightly but my speed has dropped from 9.3 back down to the magical 7.6.
So my question is, why does BT have to stuff around with my line with PPP terminations when it is solid as a rock, which in turn makes my internet unusable. Then have to worry about resetting the router to get the internet working again knowing full well that the connection is going to drop in speed.
I just wonder how long I am going to be stuck on 7.6 speed again, as last time it was over 4 months.
Is there any chance of showing me a disconnection graph please, and also Belkin routers do not show errors so could someone check to see if I am still having too many errors.
Thanks
James.
edit
Download speedachieved during the test was - 7173 Kbps
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :10808 Kbps(DOWN-STREAM), 1191 Kbps(UP-STREAM)
IP Profile for your line is - 9535 Kbps
the last btspeedtest I did my download speed was 6.7 as apposed to 7.1 shown above, yet my actual speed on my broadband speed was 9.3. So the bt speedtest shows a greater speed but my actual speed has dropped tp 7.6. Doesn't make sense, then again nothing does with BTW.
3 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: PPP termination

Hi there,
The graph is here:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13216226564964.png" />
Looks like a couple of disconnections today, one around 5am and one just after midday. Can't see any profile changes but it does seem like your downstream connection rate is below the fault threshold so if it doesn't sort itself soon it'd definitely be worth raising a fault.
JamesM
Grafter
Posts: 1,103
Registered: ‎24-06-2009

Re: PPP termination

Quote
Looks like a couple of disconnections today

As I said above Matt, I had a PPP termination at 5:30 AM and I had to reboot my router to get my internet working again. I have rebooted again this morning but am still stuck on 7.6 download speed as I have been for 98% of the time since around May. the other 2% has been 9.3 which has been for the last 2-3 weeks before the PPP termination.
I have mentioned this again on the end of my fault which has been going on for months with no positive outcome so far.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: PPP termination

Just run a test that's proved a fault on the line, I've updated the ticket with the results for you - hopefully we'll be able to push it forward from there.